Sales Support

DURA-ID Solutions is a global provider of high-performance labelling and identification solutions, supporting a wide range of industries with durable, compliant and innovative products. This role focuses on supporting the Sales team to develop existing customer relationships and convert new business opportunities to support continued growth. It is an excellent opportunity for someone who enjoys administration and customer service within a product-based environment and is looking for genuine long-term career development.

Key Responsibilities, Skills & Experience

• Assist with sales procedures and day-to-day sales support activities
• Answer customer queries and provide excellent service
• Process customer orders accurately and efficiently
• Obtain freight costs and support logistics activities
• Maintain accurate records using HubSpot CRM and internal systems
• Work collaboratively with warehouse, pre-press and production teams
• Minimum 2 years experience in a Sales Support, Customer Service or similar B2B role
• Strong communication and relationship-building skills
• Highly organised and self-motivated approach
• Experience using CRM systems and Microsoft Office
• Office-based role
• Small, close-knit and supportive team
• Friendly culture with low staff turnover
• Opportunity to work autonomously once trained
• Annual bonus of up to 10% of salary based on individual and team performance
• Additional incentives for new business wins
• Comprehensive Health and Wellbeing Programme
• Company pension scheme
• Cycle to Work scheme
• Free on-site parking
• Additional holiday entitlement at 5, 10 and 20 years service
• Additional day off for your birthday

We’re an equal opportunity employer. We are committed to building a diverse team and inclusive culture. If you require assistance due to a disability, please contact [email protected] .

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