Sales Support Executive
Thrifty
Job Description
Hertz is more than a rental car business. It is a global company proud to dedicate itself to exceeding customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today.
About the Role?
AsSales Support Executive, you will be based in our Melbourne Head Office, reporting directly to the Sales Operations & Project Manager. You will be responsible for providing internal and external customer service, administration, reporting and project support to the Sales Team to facilitate the development of key customer relationships.
Responsibilities include:
- Act as the first point of contact for corporate and travel industry clients, delivering exceptional customer service and building strong relationships
- Provide consistently high levels of customer service to internal and external clients and investigate root cause and resolve any issues
- Support the preparation of tenders, contracts, proposals and customer documentation
- Maintain accurate and up to data database records for key contacts and clients
- Prepare and distribute regular sales reports, analysis and performance insights
- Raise Budget Requests, Purchase Orders and manage general administration duties for the team
- Support the delivery of sales process improvement and efficiency projects
About you?
You will have the following skills and abilities to be successful in this role, as essential requirements:
- Optimistic and enthusiastic disposition, with a keenness to assist others, show initiative and share your ideas for continuous improvement
- Excellent written and verbal communication skills, and active-listening skills
- Strong organisational and administration skills
- Ability to work independently and collaboratively as part of a team
- Ability to work under pressure and juggle competing priorities
- Proficient use of Microsoft Suite (Word, Excel and PowerPoint) is essential
It is advantageous, but not essential, to have the following skills and abilities:
- Familiarity with Salesforce
- Previous experience in a similar role supporting a team, or customer service/administrative experience in the travel industry or any industry involving a very detailed or complex product/service
- Interest in learning or understanding Advanced Excel, programming, AI and automation tools
About the Offer?
In return for your hard work and dedication, you will be rewarded with:
- A competitive annual salary package
- Opportunities for career growth and development with our global brand
- A supportive team environment, Employee Benefits and a motivating company culture
Please note Police Background Checks will be completed as part of the Recruitment Process
Welcome to Hertz Australia. Explore Australia in your own car by booking with Hertz. With over 200 locations available across the country, take advantage of our extensive vehicle rental selection and make your booking online instantly using the reservations system above or check out our latest offers available on car rental.
With great deals on car rental, hertz.com.au is the best place to book your car hire.
Source: This is an extract from the company's own website.
Welcome to Hertz Australia. Explore Australia in your own car by booking with Hertz. With over 200 locations available across the country, take advantage of our extensive vehicle rental selection and make your booking online instantly using the reservations system above or check out our latest offers available on car rental.
With great deals on car rental, hertz.com.au is the best place to book your car hire.
Source: This is an extract from the company's own website.
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