Sales Representative

Sales Representative - International Voice Process — US / UK / Canada Markets

LOCATION : Coimbatore

EMPLOYMENT TYPE : Full-time · Night Shift (From Office)

EXPERIENCE : Fresher – 8+yrs

CTC : Competitive + Performance Incentives

About Backdropsource

Since 2004, Backdropsource has been reimagining creative display and visual storytelling for photographers, event planners, and businesses worldwide. What began as a small venture for the photography and event industries has grown into a global e-commerce brand trusted by professionals across the United States, Canada, the UK, and Australia. We design and deliver premium custom-printed backdrops, tension fabric displays, and trade show solutions that help our customers make an impression.

About the Role

We're hiring a dynamic, customer-focused Sales Representative to work directly with our international customer base across the US, UK, and Canada. This is a night-shift role aligned to North American and UK

business hours, built for someone who's sharp on a call, comfortable with global clients, and quick to pick up modern sales and AI-assisted tools. You'll own the full conversation — from first enquiry to closed sale — and be a key voice of the Backdropsource brand for customers overseas.

Key Responsibilities

• Interact with prospective and existing clients across the US, UK, and Canada through calls, video meetings, and email

• Understand customer requirements and recommend the right backdrop, display, or trade show product

• Follow up on inbound leads promptly and convert them into confirmed sales

• Use AI-assisted tools (CRM copilots, chat/email assistants, research tools) to work faster and personalize

outreach

• Build and maintain long-term relationships with international clients and repeat customers

• Maintain accurate, up-to-date records of client interactions and sales activity in the CRM

• Coordinate with design, production, and logistics teams to ensure smooth order delivery

What You Bring

• Communication: strong verbal and written English, with the confidence to hold a natural, consultative

conversation with US, UK, and Canadian customers

• Global exposure: prior experience working with or selling to US/UK/Canada clients is a strong plus

• AI-forward: comfortable using AI tools day-to-day and genuinely curious about new ones

• Shift flexibility: willing and able to work night shift hours aligned to North American/UK time zones — cab pickup/drop and on-site facilities are provided

• Foundation: bachelor's degree in any discipline, with basic working knowledge of MS Office and CRM tools

• Drive: self-motivated, target-oriented, and comfortable handling client objections professionally

Nice to Have

• Prior experience in international sales, voice process, or customer service

• Presentation and negotiation skills

• Ability to thrive in a fast-paced, target-driven environment

What We Offer

✓ Competitive salary + performance-based incentives

✓ Cab facility and on-site amenities for night shift staff

✓ Direct, hands-on exposure to US/UK/Canada markets from day one

✓ Structured training and clear growth path into senior sales roles

✓ A supportive, energetic team environment