Sales Manager – USA

Sales Manager – USA

Department: Holidays – Inbound (B2B Sales)

Designation: Sales Manager - USA

Location: USA

Experience: 5+ Years

Education: Bachelor's degree; background in B2B travel sales or account management.

ABOUT Company

A premier destination and event management company based in India, specialising in bespoke experiences for both individuals and corporates. With a strong presence in the B2B travel segments worldwide, we offer meticulously curated journeys and seamless logistics for weddings, events, and MICE. Our expertise lies in blending innovation, precision, and personalisation, ensuring flawless execution from concept to completion.

We bring together best-in-class practices, strong partnerships, and cutting-edge technology, crafting experiences that are immersive, sophisticated, and truly unforgettable.

ROLE OVERVIEW

The Manager – Sales (USA – B2B Inbound Market) exists to drive Tamarind Global's growth in the USA B2B travel segment, representing the company's India operations and positioning it as the preferred DMC partner for travel into India and the subcontinent, while also promoting select international destinations to USA tour operators. The role focuses on business development with USA tour operators, travel agencies, and TMCs.

The Manager works closely with India-based teams for itinerary planning, quotations, and contracting, acting as the local liaison for USA partners. By building strategic relationships, monitoring market trends, and tracking sales performance, the role helps establish and grow a key international market.

KEY RESPONSIBILITIES

•     Identify, approach, and onboard B2B travel and tour companies across the USA that send travellers to India and select international destinations.

•     Promote company full suite of India-based services, including bespoke FITs, leisure groups, corporate travel, and MICE.

•     Pitch Tamarind Global as a preferred India DMC partner to relevant USA travel businesses.

•     Build and maintain strong relationships with agency partners to ensure satisfaction, repeat business, and referrals.

•     Provide prompt, knowledgeable support on itineraries, pricing, and service delivery.

•     Act as the local liaison for USA partners, bridging communication with the India operations team.

•     Represent company at local travel trade shows, roadshows, and networking events.

•     Monitor market trends, competitor DMCs, pricing, and traveller preferences to identify new opportunities.

•     Provide strategic feedback to the India team to tailor offerings for the USA market.

•     Coordinate with India-based teams for itinerary planning, quotations, contracting, and service fulfilment.

•     Ensure timely handover and follow-up for all client queries, quotes, and confirmations.

•     Maintain updated sales pipelines and submit regular performance reports.

•     Track lead conversion, file closures, and revenue generation metrics.

SKILLS & ATTRIBUTES REQUIRED

•        Deep understanding of the travel trade ecosystem in the USA.

•        Existing network of travel agencies and tour operators promoting tours to India.

•        Excellent communication, presentation, and interpersonal skills.

•        Self-driven, goal-oriented approach with the ability to work independently.

•        Cross-cultural communication and negotiation skills.

•        Familiarity with leisure, MICE, and experiential travel segments.

•        Strong market intelligence and competitor awareness.

Experience Required

•        Minimum 5 years of experience in B2B travel sales or account management.

•        Experience focused on India and Subcontinent travel.

•        Prior experience working with DMCs or outbound travel agents is a strong asset.

•        Based on USA

•        Exposure to inbound India and select international travel products and itinerary design.