Sales Manager | Part Time (24 hours)

Supports the team to positively promote thebrand • Supports the team in representing the brand with their personal styling • Educates the team on our brand identity and ways of working • Supports the team through change • Works well under pressure • Ensures the team understand and conduct themselves in line with our brand values • Makes sure all aspects of silent-service, brand standards and store cleanliness are maintained • Communicates relevant company news to the team Supports the team to experience • Supports the team in delivering the Reiss Experience across all customer interactions and touchpoints • Sets the team up to prioritise the customer, making sure that they always feel appreciated and valued deliver an elevated service • Educates the team so they can inspire and advise customers about all available products and services • Ensures the team build and nurtures customer relationships, increasing a loyal customer base • Helps the team keep up to date with all product, fabrics, design direction, latest trends to inspire and style outfits to suit the customers Supports the team to expected results • Understands store targets, budgets and KPl levers • Motivates and helps the team to deliver personal sales targets and KPI's • Supports the team to use all tools and services available to achieve personal targets achieve targets and deliver • Meets deadlines by planning, prioritising and effectively delegating • Drive sales using all commercial reports to take necessary action • Helps the team to understand what is required of them in their role and the impact they have on the business Supports the team maintain a safe and operationally • Supports the team in adhering to all company policies and procedures • Complies with all health and safety checks and procedures in-store Ensures the store is opened and closed safely and efficiently • Actions replenishment and deliveries within deadlines • Meets all online and stock-out deadlines efficient store environment • Investigates and resolve any operational issues i.e. till discrepancies, stock loss • Ensures BoH areas are maintained correctly in line with the company standards • Deploys the team effectively across the store to complete required tasks and meet deadlines Supports the team to become a high-performing team • Adapts their communication style for individuals • Has a high level of emotional maturity to get the best from themselves and their team • Provides clarity when providing instructions or giving direction • Recognises achievements gives praise as well as constructive feedback to improve performance • Resolves any performance issues within the team and takes appropriate action i.e. using ROC's • Completes training and regular performance conversations, setting clear goals • Helps the team to think for themselves by asking questions • Encourages the team to share their point of view • Knows when to escalate difficult situations to management • Contributes to a diverse and inclusive environment