Sales Manager

Work Timings: 10:00 AM – 7:00 PM Working Days: Monday to Saturday (excluding public holidays) Work Mode: Work from Office Location: IIDE Corporate Office, Lower Parel, Mumbai Reports to: Director of Sales About IIDE IIDE is India’s most trusted digital marketing institute, offering government-recognized online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape. About the Role As a Sales Manager at IIDE, you will manage and lead a team of sales counselors to achieve enrollment and revenue targets across India.

This role involves day-to-day team management, execution of sales strategies, performance monitoring, and close collaboration with marketing to ensure high lead conversion and sustained business growth. What You’ll Do Sales Target Achievement & Revenue Delivery: Achieve individual and team sales targets aligned with business plans. Manage lead conversion rates and maintain sales funnel hygiene.

Drive new customer acquisition through direct sales and telesales. Monitor lead aging and ensure timely follow-ups by the team. Sales Strategy Execution & Process Improvement: Execute sales plans and campaigns designed by sales leadership.

Drive cross-selling and upselling initiatives within the team. Share market insights and student feedback with product and marketing teams. Ensure effective CRM usage and adherence across the team.

Team Management & Training: Manage and motivate a team of 10–30 sales counselors. Conduct regular training on sales calls, pitches, objection handling, and lead management. Set daily, weekly, and monthly targets and track team performance.

Support recruitment and onboarding of new sales team members. Reporting & Quality Assurance: Track and report team performance metrics including revenue per counselor and conversion rates. Conduct call audits and quality checks to maintain sales standards.

Ensure proper lead allocation and CRM hygiene through regular audits. Additional Duties: Collaborate closely with marketing on lead quality and campaign effectiveness. Drive continuous improvement in sales processes and team productivity.

Perform other duties as assigned by sales leadership. Requirements Who You Are Must-Have: 2–3 years of sales experience with a PG degree from a premium B-school (such as IIMs or equivalent) OR Graduate / Postgraduate with 8–10 years of total work experience , preferably in sales or EdTech. Proven experience managing a sales team of 10 or more members.

Strong understanding of sales conversion metrics and pipeline management. Excellent communication, leadership, and people management skills. Proficiency in MS Office and CRM tools (Salesforce, HubSpot, LeadSquared, etc.).

Strong objection handling and negotiation skills. Should Have: Experience supporting sales strategy execution and incentive planning. Ability to analyze data and create actionable performance reports.

Familiarity with CRM processes and sales automation tools. Nice to Have: Exposure to cross-functional collaboration with marketing and product teams. Experience working with international sales markets or teams.

Certifications or training in sales leadership or CRM optimization.