Sales Development Representative

About SuperOps IT is the backbone of every business. But for too long, IT teams and MSPs have been stuck with tools that just don't match the complexity of what they actually do. SuperOps is here to change that.

We build AI-native products for modern IT teams. SuperOps is disrupting a market that's been coasting on legacy inertia for decades. If you want to be part of a company that's reshaping an industry at the moment when agentic AI is changing everything, this is the place to be.

We're a team that doesn't hesitate to explore unmapped territories and challenge what exists, as long as we're building something that makes a tangible difference to our users. We hold ourselves to a high bar and the work is hard, but we make sure there's plenty of fun along the way. SuperOps was founded in 2020 by Arvind Parthiban and Jayakumar Karumbasalam, and is backed by Addition, March Capital, Z47, Elevation Capital, and Tanglin Venture Partners.

What You'll Do: Experience in B2B SaaS, preferably in a fast-paced or startup environment Define and execute on plans and meet and exceed your role-based goals. Manage a large volume of daily outbound interactions with prospective Superops customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to deliver regional revenue targets as an individual contributor.

Develop and manage your lead pipeline by assessing, prioritizing and moving a large number of prospective clients simultaneously. Engage with senior managers on our marketing, sales and operations teams to design and execute campaigns. Help to continuously improve our internal and external processes.

Use resources effectively, including marketing, pre-sales and sales executives to meet your objectives. Become an advocate for our brand and an expert in customer service and CRM. Provide regular reporting of pipeline status and conduct forecasting exercises.

Must Have: 2-3 years of SaaS experience Bachelor or Master degree desirable Experience with the International Market Ideally first experience in sales or business development, preferably in a similar role OR equivalent practical experience in other high velocity sales environments. Cloud software sales experience is a plus Enthusiastic about helping and serving clients, a high level of goal and customer orientation and self-motivation, charming with a friendly persistence, excellent written and verbal communication skills, strong team player and collaborator Fast-learner driven to action, passionate about sales, customer service and CRM tools Ability to thrive in a fast-paced globally-dispersed work environment Native level written and oral communication skills in English. Open to work in any shift.