Sales Coordinator

Job Description – Sales Coordinator Job Title: Sales Coordinator Department: Sales & Business Development Reporting To: Director / HR Manager Job Location: Raipur, Chhattisgarh & Ahmadabad, Gujarat Job Summary The Sales Coordinator plays a key role in supporting sales operations by managing client communication, ensuring seamless coordination, and enabling efficient execution of business processes. This role requires a proactive and detail-oriented professional who can handle client interactions, maintain accurate records, and facilitate smooth communication between dealers and internal teams to support overall business growth. Roles & Responsibilities 1.

Client Communication & Lead Management • Conduct outbound calls to prospective and existing clients for lead generation, follow-ups, and relationship development. • Maintain a high standard of professional communication to build and sustain long-term client relationships. • Effectively present product and service offerings while addressing client queries with clarity and confidence. • Ensure accurate and timely updates of call logs, CRM systems, and follow-up records. • Schedule meetings, prepare MOMs (Minutes of Meetings), and ensure action items are followed. 2. Internal Coordination & Sales Enablement • Coordinate closely with dealer sales teams to ensure smooth execution of day-to-day sales operations. • Support internal departments by preparing documentation, proposals, quotations, and client communications. • Generate and present periodic MIS and performance reports to management. • Ensure timely follow-ups on enquiries, order processing, and project execution. • Handle co-ordination for exhibitions, client visits, and business meetings when required. 3. Dealer Engagement & Relationship Management • Act as the primary point of contact for the dealer network, ensuring consistent and professional engagement. • Build and maintain strong dealer relationships while ensuring prompt resolution of queries and concerns. • Monitor order status and facilitate seamless communication between dealers and internal teams. • Provide ongoing support related to product information, pricing, and documentation requirements.

Reporting & Documentation • Prepare and submit regular activity reports and performance updates to the HR Manager and Director. • Maintain accurate and up-to-date records of client interactions, enquiries, and order status. • Ensure adherence to documentation standards and proper tracking of all sales activities. Required Skills & Competencies • Strong verbal and written communication skills with a professional approach. • Excellent coordination, follow-up, and stakeholder management abilities. • Proficiency in MS Office tools (Excel, Word, PowerPoint). • Familiarity with CRM systems and reporting processes. • Ability to manage multiple tasks efficiently and meet deadlines. • Strong organizational and problem-solving skills. Qualifications • Bachelor’s degree in Business Administration, Commerce, or a related field. • MBA or equivalent qualification will be an added advantage.

Experience • 2–5 years of relevant experience in Sales Coordination, Business Coordination, or similar roles. • Prior experience in manufacturing, lighting, LED, or industrial sectors will be preferred. Interview Process The interview assessment shall consist of 3 rounds: • Round 1: HR Screening Round • Round 2: Virtual Interview via Google Meet with Director & Department Head • Round 3: Final Round – Physical Visit & Walkthrough of Factory Premises Travel Requirement Travel is a mandatory part of your role as a Sales Coordinator. You will be required to undertake travel as per business needs, including client visits and coordination activities.

All travel shall be governed by the Company’s Travel & Reimbursement Policy as per the HR Manual. Travel & Reimbursement Clause • Travel for final round (factory visit) shall be arranged via AC Sleeper Bus or 3-Tier Train. • Reimbursement eligibility: ₹1,500 for accommodation and ₹500 for food expenses. • App-based local travel (cabs/auto) and bank transfer proof are mandatory for claims. • All receipts must be submitted within 3 days of travel. • Any exceptions shall be subject to prior approval from management. Reimbursement Basis Reimbursement shall be made based on actual expenses incurred with proper proofs submitted; however, the payable amount shall be restricted to the lower of the actual amount submitted or the policy limits specified above.

Why Join us? • Be part of a growing and innovation-driven organization. • Gain exposure to cross-functional operations and client engagement. • Opportunity to build a strong career in sales operations. • Work in a collaborative and performance-driven environment.