Sales Consultant

James Porter & Son is looking for a passionate, personable and professional Full Time Sales Consultant to join our team in Glasgow’s iconic Argyll Arcade . As Scotland’s Family Jeweller Since 1858, we pride ourselves on offering an exceptional level of service in a warm, knowledgeable and welcoming environment. This is an exciting opportunity for someone who loves building relationships, delivering outstanding client experiences, and has a genuine interest in fine jewellery and luxury watches.

About the role As a Sales Consultant, you will play a key role in delivering the high standards of service our clients expect from James Porter & Son. You’ll work closely with customers to guide them through some of life’s most meaningful purchases, from engagement rings and fine jewellery to prestigious timepieces. Key responsibilities include: Providing a first-class customer experience in-store Building strong and lasting relationships with clients Advising customers on fine jewellery, watches and gift purchases Supporting clients through bespoke and special-order enquiries Maintaining excellent product knowledge across our collections Assisting with visual merchandising and presentation in-store Supporting the wider team in achieving sales and service goals Handling enquiries in person, over the phone and by email with professionalism and care We’re looking for someone who is: Experienced in a customer-facing sales role, ideally within luxury retail An excellent communicator with a confident and approachable manner Well-presented, organised and proactive Comfortable working as part of a close-knit team Interested in watches, jewellery and luxury products Motivated to learn and develop product knowledge What you can expect from us: The opportunity to join a respected family business with a long-standing reputation for excellence A supportive and friendly team environment Ongoing product and brand training The chance to work with exceptional jewellery and watch collections in one of Glasgow’s most prestigious retail settings If you feel you could be a great fit for James Porter & Son, we’d love to hear from you. #J-18808-Ljbffr