Sales Administrator

Full-Time | Permanent | Office Based

Looking for a local office role close to home?

If you live in or around Royston and would value the convenience of a local employer, free parking and a varied sales administration role, we'd love to hear from you.

We are recruiting for a Sales Administrator to join a well-established and successful business in Royston.

The successful candidate will play a key role in supporting B2B customers and the external sales team pre and post orders, processing orders, coordinating administrative activities and ensuring the smooth day-to-day running of the office.

The Role

This is a busy, varied position with a strong focus on customer service and administration. Responsibilities will include:

• Supporting B2B customers with order and product enquiries
• Assisting B2C customers with any feedback or matters arising from their product
• Processing sales orders accurately
• Supporting the external sales team with customer and order enquiries
• Arranging couriers for important samples and deliveries
• Answering, screening and forwarding incoming telephone calls
• Providing general administrative support to help the wider business, providing hospitality to visitors and dropping goods to the local post office when required

What We're Looking For

• Minimum of 2 years experience in a customer service and administration position
• Experience working in a fast-paced office environment
• Strong Microsoft Office skills (Outlook, Word and Excel)
• Excellent written and verbal communication skills
• Strong organisational skills with superb attention to detail
• Ability to multitask and prioritise effectively
• A proactive approach with the confidence to use your own initiative
• A positive, friendly and professional manner
• A genuine team-player attitude
• Good problem-solving skills and common-sense approach
• Experience with an order processing system, Pegasus Opera would be great, but not essential

Important Information - Please Read Before Applying

The busiest trading and operational period at this company runs from September through to December.

During this time they require all team members to be fully committed to supporting the business, and therefore:

• Annual leave cannot be taken between September and Christmas
• The business closes for a 3-day Christmas shutdown, which is incorporated into the annual leave entitlement
• Applicants must be comfortable with this requirement before applying

If restricted holiday availability during these months is likely to be a challenge, we respectfully ask that you refrain from applying.

What's In It For You?

• Full-time, permanent position
• Monday to Friday, 9.00am - 5.30pm - 37.5 hours per week
• Office-based role in Royston, Hertfordshire
• Parking permit provided
• 25 days annual leave plus bank holidays (3 days to be saved and used for the Christmas shutdown)
• Company pension scheme
• Fully paid company team events, usually twice year

Apply Now

If you're an organised, customer-focused administrator looking for a stable, long-term opportunity close to home in the Royston area, we'd love to hear from you.

Applications are being reviewed immediately, with prompt interviews arranged for suitable candidates and an August start available.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way.

Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.