Sales Administrator

Location: Flora Pack | Plant 2: 1539 Fourth Avenue, St. Catharines, ON L2R 6P9

At Flora Pack, we are excited to be hiring a Sales Administrator to join our growing team. We are a family owned business that sources potted plants, cut and dried flowers from a large variety of growers. We supply weekly and holiday crops to our valued US and Canadian customers. Our purpose is to enrich lives with the beauty of flowers and plants.

Character first:

Simply put, we seek, and hire based on one’s character and values first – experience second. Because we invest in a company culture fully committed to our purpose and values, we are not looking for people who just want a job. We are looking for passionate team players looking to grow in an environment where people are valued, and integrity guides us.

Our values:

Working in the floral industry isn’t easy but it is rewarding. Here at Flora Pack, it is crucial that we operate with clarity on what is most important for us as a team. The following five values provide the framework for our actions and decisions day-in and day-out:

1. Purposefully Productive
2. Embracing Excellence
3. Together in Community
4. Appreciating Beauty
5. Living with Integrity

Our culture:

We are not perfect, but we can proudly say that we have a small group of reliable, hardworking, and honest people which allows us to run a successful business. That means doing the right thing for our team, suppliers and customers. We can only ensure a remarkable client experience and a friendly, professional workplace if we have the right people.

We are committed to ensure that what matters to you is what matters to us. It is this alignment that will ensure a remarkable experience for you, the team, our clients, suppliers, our families and community.

Core responsibilities:

The Sales Administrator provides seamless and effective administrative support to our salespeople. To be successful in this role, you will thrive in a fast-paced industry and be comfortable with ever-improving processes. You possess integrity and a strong work ethic. You are highly motivated, organized, and are a dependable team player.

Core competencies:

Strong attention to detail — accurate in data entry, reporting, inventory tracking, and purchase order management

Comfortable working with numbers and spreadsheets; proficient in Excel or similar tools

Excellent organizational skills with the ability to manage multiple priorities and deadlines without dropping the ball

Clear written and verbal communicator who can flag issues before they become problems

Collaborative mindset — able to take direction, work across teams, and support others effectively

Flexible and eager to learn; comfortable switching between tasks and taking on new responsibilities as the role evolves

Solutions-focused attitude with a desire to continuously improve processes and accuracy

Professional and reliable — the team counts on you to follow through

Job Functions include but are not limited to the following:

Support the sales team with reporting, crop tracking, order entry, and customer follow-ups to ensure accurate and timely processing

Run and maintain sales reports, tracking performance against targets and flagging variances

Assist with inventory monitoring across sales and marketing, maintaining accurate records and alerting the team to stock concerns

Support costing and profitability reporting to help the team make informed decisions

Issue purchase orders, track deliveries, and manage relationships with vendors supplying product components and materials

Manage order fulfillment for select trade accounts on an as-needed basis

Learn and support customs documentation and logistics coordination as part of structured cross-training

Provide general administrative support across the sales function

Marketing Administration

Collaborate with the sales team to support marketing initiatives, ensuring materials and timelines are organized and on track

Track marketing purchase orders, coordinate deliveries, and maintain accurate inventory of marketing materials and hard goods

Keep marketing files, calendars, and promotional inventories organized to support smooth execution of campaigns and events

Assist with trade show logistics including coordinating materials, shipments, and related documentation

Support data entry and reporting related to marketing spend, vendor relationships, and sample orders

Help maintain brand consistency by ensuring materials are filed, updated, and accessible to the team

Previous administrative experience and an advanced knowledge of MS Office programs is required. Floral knowledge is considered an asset but not required.

Required Work Schedule:

This is a full-time, in-office position. Regular working hours are Monday to Friday, 8:00 AM to 5:00 PM. Flexibility may be required during peak seasons or special projects to support business needs, which may include extended hours on occasion.

Job Types:

Permanent, Full-time

$22-26 per hour

Dental care

Employee assistance program

Extended health care

On-site parking

Paid time off

Schedule:

Monday to Friday

Overtime

Ability to commute/relocate:

This position is based at our office: 1539 Fourth Avenue, St. Catharines, ON L2R 6P9.

Candidates must be able to reliably commute or plan to relocate to the area before starting work (required).

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