Sales Account Manager

Join ICTechnology and grow your career with a dynamic, supportive technology team. ICTechnology provides innovative technology solutions that help businesses operate more effectively and achieve more. Reliability is one of our core values, and we are committed to building long-term relationships through exceptional service, practical solutions and genuine customer care.

Our customer portfolio spans a range of industries, including construction, education, government facilities, international shipping and professional services.

We are now looking for a motivated and commercially driven Sales Account Manager to join our growing team. As a Sales Account Manager, you will manage and grow existing client relationships while identifying new business opportunities. You will work closely with customers and internal teams to understand business needs, recommend suitable technology solutions and ensure a high standard of service throughout the customer journey.

This role offers significant opportunity for professional growth, increased responsibility and the chance to contribute to the continued development of the business.

Key responsibilities

• Manage and strengthen relationships with existing clients
• Identify and pursue new business opportunities
• Develop account growth and customer engagement strategies
• Understand customer requirements and recommend appropriate solutions
• Prepare and deliver sales presentations, proposals and quotations
• Work closely with technical, project and service teams to support successful customer outcomes
• Maintain accurate customer, opportunity and sales activity records
• Promote company products, services and campaigns
• Monitor industry trends and maintain current product knowledge
• Work toward agreed sales targets and performance objectives

About you

We are looking for someone who is confident, proactive and relationship-focused, with a strong understanding of the sales process. You will ideally have:

• Previous experience in sales, account management or business development
• Experience in the technology or managed services industry, although this is not essential
• Strong communication, presentation and negotiation skills
• The ability to build trusted, long-term client relationshipsA customer-focused and solutions-oriented approach
• Strong organisational and time-management skills
• The ability to manage multiple opportunities and prioritiesA self-motivated and results-driven attitude
• Confidence working both independently and as part of a collaborative team
• Experience using CRM or business management systems
• Experience using Odoo would be highly regarded, but is not essential. Training and support will be provided.

What we offer

• Competitive salary package
• Commission opportunities based on achieving agreed sales targets
• Professional development and career-growth opportunities
• Supportive and collaborative team environment
• Exposure to customers across a variety of industries
• The opportunity to work with a growing and innovative technology businessA positive workplace culture where contribution and initiative are valued

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