RV Resort General Manager

Job Description Job Description RV Resort General Manager Reports To: Regional Manager Supervises: Department Leads (Guest Services, Maintenance, Housekeeping, Activities) Employment Type: Full-Time, Exempt Location: Onsite at Assigned Resort Position Summary The Resort Director serves as the on-site leader responsible for all day-to-day operations of the resort. This position ensures that every guest interaction reflects the Sunland RV Resorts brand of hospitality, professionalism, and care. The Resort Director directs staff operations, oversees maintenance and presentation, manages financial performance, and ensures full compliance with regulatory requirements.

This role requires hands-on leadership, exceptional communication skills, and a deep understanding of hospitality operations. Key Responsibilities • Lead all aspects of resort operations, ensuring efficient guest services, maintenance, and front desk administration. • Manage the resort budget and monitor financial performance, including occupancy, ADR, and expenses. • Oversee recruitment, training, and performance management of all staff. • Ensure the resort maintains top-tier cleanliness, landscaping, and amenity standards. • Foster positive guest relationships, addressing concerns promptly and professionally. • Oversee vendor contracts, preventive maintenance, and capital improvement projects. • Ensure full compliance with ADA, Fair Housing, and safety regulations. • Collaborate with corporate marketing and revenue teams on promotions and pricing strategies. Qualifications & Competencies • 2+ years of hospitality, resort, or RV park management experience. • Strong leadership, communication, and organizational abilities. • Financial literacy and ability to manage budgets, P&Ls and Guest Accounts. • Experience with RMS or similar systems preferred. • Availability to work weekends or holidays as required, typical shift Tuesday - Saturday.

Sunland Alignment The Resort Director is the heart of each Sunland property—building guest loyalty, ensuring operational excellence, and creating a workplace culture that mirrors the company’s core values of respect, teamwork, and hospitality. Company Description Experience the ultimate extended stay at Sunland RV Resorts, where comfort meets adventure. With over 40 years of expertise in outdoor hospitality, we offer more than just a getaway— we’re a place to call home.

Our California resorts offer a variety of options for travelers seeking long-term RV stays, while our Florida resorts are perfect for owners or weekend road trippers. Whether you’re in the military, a traveling nurse, a lineman, or a leisure traveler, we cater to all your needs. Enjoy endless opportunities for relaxation, exploration, and engaging community activities.

Company Description Experience the ultimate extended stay at Sunland RV Resorts, where comfort meets adventure. With over 40 years of expertise in outdoor hospitality, we offer more than just a getaway— we’re a place to call home.\r\n\r\nOur California resorts offer a variety of options for travelers seeking long-term RV stays, while our Florida resorts are perfect for owners or weekend road trippers. Whether you’re in the military, a traveling nurse, a lineman, or a leisure traveler, we cater to all your needs.

Enjoy endless opportunities for relaxation, exploration, and engaging community activities.