Retail Sales Advisor

Seeking Sales Advisors to join our fast-paced airport retail team. Drive luxury sales and exceptional customer experiences in a global environment.

Opportunity

We are seeking enthusiastic Sales Crew members to join our retail team at Brisbane Airport on a full-time basis. In this fast-paced airport retail environment, you will play a key role in delivering exceptional customer service to international travellers while supporting store sales and daily operations. You will engage with customers, and promote our wide range of global brands across beauty, liquor, confectionary, and luxury products.

Reporting to the Sales Manager, this role is ideal for someone who enjoys working with people, thrives in a busy retail environment, and takes pride in delivering excellent service.

Key Responsibilities

• Engage customers with a friendly and approachable manner
• Process sales transactions efficiently using POS systems
• Communicate current promotions and product information to customers
• Maintain excellent product knowledge across Lotte Duty Free’s brand portfolio
• Ensure shelves are well stocked, organised, and presented to a high standard
• Ensure adherence to customer purchase conditions and airport safety procedures

About You

• Proven experience in retail, sales, or customer service
• Excellent communication skills
• Professional and vibrant personality
• Ability to work in a fast-paced, team-based environment
• Responsible Service of Alcohol (RSA) certification
• Ability to speak a second language (highly regarded but not essential)

Benefits

• Monthly Sales Commission Program
• Team Discount Program
• Airport Retail Stores Discount (10% -20%)
• Discounted Car Parking
• Discounted airport transport
• Uniform & ASIC Pass Provided
• Sales & Product Training Program
• Employee Assistance Program and Health initiatives
• Private Health Insurance Discount
• Long-term Career & Professional Development Opportunities
• Recognition of Service Awards
• Safe, Diverse & Inclusive Work Environment with a Supportive Culture

Details of the Role

• Location: Brisbane International Airport
• Full time position: 76 hours’ fortnightly
• 2 week rotating roster
• Availability to work a flexible schedule including weekends and public holidays

Only candidates that are successful for short listing will be contacted.

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