Residents Manager

Introduction: Join a dynamic and resident-focused property team, where your role as Residents Manager will be key in creating exceptional experiences and building thriving communities. You’ll lead a team on-site, ensuring smooth operations and memorable interactions for everyone who lives and works in the development. Role Overview: Location: Fulham, London Package: Competitive salary DOE Industry: Property / Residential Management What You’ll Be Doing: Lead and manage on-site teams including concierge, security, and amenities staff - a total of 10 people.

Oversee the resident journey from move-in onwards, ensuring service excellence and engagement. Plan and deliver community events and initiatives to enhance resident satisfaction. Support ongoing asset management, ensuring contracts, risk, and maintenance tasks are completed efficiently.

Ensure health, safety, and compliance standards are met across the site. Manage contractor relationships and soft services such as landscaping, cleaning, and site maintenance. Assist with financial management, including service charge budgets and expenditure reporting.

Recruit, train, and develop your team, handling performance, holidays, and payroll. Conduct regular site inspections and take action to resolve any issues. Main Skills Needed: Proven leadership and team management experience.

Property Management experience. Strong customer service and community engagement skills. Excellent organisational and planning abilities.

Knowledge of health, safety, and compliance standards in a residential setting. Financial awareness and budget management skills. Effective communication and stakeholder management.

What’s in It for You: Opportunity to lead and shape a high-performing on-site team. Work in a people-focused, dynamic environment with a strong community ethos. Chance to influence the resident experience and create lasting impact.

Professional development and career progression opportunities. Exposure to a range of property management functions and responsibilities. Call to Action: Hit apply - or drop us a message if you’d rather chat first.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Add Property mailing list regarding future suitable positions.

You can opt out of this at any time simply by contacting one of our consultants.