Regional Director | S4 | Commercial Clients | London | TSQ

Overview

As Regional Director in Commercial Clients, you will shape and execute the regional strategy in London, leading a team of Relationship Directors and Managers to grow high-quality business. You’ll manage key client relationships, drive sustainable income within risk parameters, and elevate credit quality and client service. The role combines strategic leadership with hands-on relationship management across high-profile clients and introducers.

It offers a chance to influence Santander’s regional presence and contribute to a customer-centric, growth-focused culture.

• salary £86,400–£129,600 per year
• 30 days holiday plus bank holidays (31 after 5 years)
• £6,000 car allowance
• company-funded private medical insurance
• life and income protection insurance
• share plans and staff product discounts

• Design and deliver the regional Commercial strategy.
• Drive sustainable income within Group risk principles.
• Manage relationships with high-profile clients and key introducers.
• Improve credit submissions through coaching and team development.
• Lead relationships with existing and new customers to deepen engagement.
• Embed a customer service culture and satisfaction strategies in the region.
• Enhance the regional market profile of CCB through client and market engagement.
• Recruit, lead and develop teams of Relationship Directors and Relationship Managers.

• Extensive experience in Corporate and Commercial Banking across target sectors.
• Strong relationship-building, influencing, and negotiation skills up to Executive level.
• Significant leadership experience managing teams in a relationship management environment.
• Experience in lending to companies and driving credit analysis for deals (advanced risk skills).
• Degree-level education in a relevant field; professional banking/finance qualifications preferred.
• Advanced credit and risk analysis training or certification preferred.
• Commitment to ongoing professional development aligned with risk and regulatory standards.
• Advanced credit and financial analysis capabilities; ability to structure lending and assess risk.

• Exceptional relationship management and communication capabilities.
• Leadership and coaching ability to develop others.
• Resilient and optimistic mindset with adaptability.
• Salesforce, nCino, Office 365 proficiency.
• Advanced credit and financial analysis.
• Strong commercial acumen across banking products and markets.