RCI-CONE-30247-1 Payment Operations Analyst (Houston)

Job Code : RCI-CONE-30247-1 Job Title: Payment Operations Analyst Location: Houston, TX 77002 Duration: 12 Month extension possible based on needs and performance Minimum Salary: $19.00 Per Hourly Maximum Salary: $24.00 Per Hourly Position Requirements: The business Analyst I will be primarily responsible for posting customer payments and will handle some specialized payment situations, as assigned, under general supervision. Title of the Glider: Client _ Payment Operations Provide business function support in various power delivery settings. High school diploma with minimum of 5 years experience in specific area of expertise.

Familiarity with power companies a plus. Provide clerical and some administrative support. Utilize PC and mainframe applications, such as Microsoft Office, People Soft, Time, EERS, and PassPort proficiently.

Develop customized reports provided by integrated systems, including Passport, PeopleSoft, Impromptu, etc, and MS Office applications. Use oral and written skills to present information. Position Key Accountabilities: Accurately posts all assigned manual and electronic payments to customer accounts.

Daily research of check payments to determine corresponding customer account. Verifies accuracy, research discrepancies and reconcile payment errors. Resolves and reports issues in a timely and accurate manner.

Reconciles payments daily. Works on special projects as assigned. Performs other duties as assigned.

Skills: This position requires excellent organizational, mathematical, and analytical skills to ensure payments are posted correctly into customer accounts. Candidate must demonstrate a positive demeanor, good verbal, and written communication skills. Candidate must have the ability to work independently without close supervision.

Excellent interpersonal and conflict resolution skills.