Quality Assurance & Quality Control Manager

Job Title - Manager Quality Assurance & Quality Control (QA & QC)

Location - Moonrider Head Office, Bengaluru, Karnataka

Experience - 5–6 years (or more)

Department - Quality

Role Summary

We are seeking an experienced Quality Manager to lead quality assurance and quality control activities for our EV tractor manufacturing operations. The role will drive implementation of quality systems, supplier quality, in-process and final inspection processes, root-cause problem solving, and continuous improvement to ensure products meet safety, performance, and regulatory requirements.

Key Responsibilities

• Develop, implement, and maintain the quality management system (QMS) and ensure compliance with relevant automotive standards and statutory requirements.
• Lead incoming, in-process, and final inspection activities for electrical, battery, powertrain, drivetrain, and chassis assemblies.
• Define and enforce quality plans, inspection criteria, sampling procedures, and control plans for production and development stages.
• Manage supplier quality assurance: assess suppliers, approve incoming materials, perform supplier audits, and drive supplier corrective actions (SCAR).
• Coordinate with design, engineering, sourcing, production, and planning teams to align on specifications, design validation, and part readiness.
• Lead root-cause analysis (8D, RCA), corrective and preventive actions (CAPA), and verification of effectiveness for quality issues.
• Support prototype, pilot, and production quality requirements for new product introductions and design changes.
• Implement continuous improvement initiatives to reduce defects, rework, and warranty claims.
• Maintain and manage quality documentation, nonconformance records, inspection reports, and QMS records in ERP and quality management tools.
• Train and mentor shop-floor QC inspectors and quality engineers; promote quality culture across the organization.
• Respond to customer complaints and field issues, coordinate corrective actions, and provide technical input for root-cause and containment measures.

Required Qualifications

• Diploma / B.E. / B.Tech in Mechanical, Electrical, Electronics, Automotive, or related discipline.
• 5–6 years of experience in automotive QA/QC, preferably in tractors or other heavy equipment.
• Strong knowledge of quality methods and tools: 8D, FMEA, APQP, PPAP, MSA, SPC.
• Hands-on experience with incoming inspection, process audits, supplier audits, and shop-floor quality controls.
• Proven experience in root-cause analysis, CAPA management, and driving supplier and process improvements.
• Working knowledge of ERP systems (Odoo preferred) and MS Excel/Google Sheets.

Preferred Skills

• Familiarity with tractor or off-highway vehicle systems and components (electrical, battery packs, harnesses, motors, controllers, power electronics).
• Experience with automotive standards and certifications.
• Vendor quality development and supplier performance management experience.
• Strong analytical, communication, and stakeholder management skills.
• Ability to work in a fast-paced, cross-functional environment.

Desired Competencies

• Technical depth in automotive components and manufacturing processes.
• Ownership and accountability for quality outcomes.
• Problem-solving and data-driven decision making.
• Attention to detail and process-oriented mindset.
• Leadership and team development.

Key Performance Indicators

• Reduction in incoming and production defect rates.
• Supplier defect rate and on-time corrective action closure.
• Reduction in product rework and warranty incidents.
• Timeliness and effectiveness of CAPA and 8D closures.
• Accuracy and completeness of quality documentation and reporting.

Reporting To

Head of Manufacturing & Quality