Project Manager

About the Company At North Bay, we are focused on delivering high-quality care and driving continuous improvement across our growing portfolio of care homes. About the Role This is a hands-on, delivery-focused role responsible for end-to-end project management across the organisation. You will lead projects from initial concept through to completion, ensuring timelines are met, stakeholders are engaged, and outcomes are delivered to a high standard.

Responsibilities Project Delivery (End-to-End) Lead and manage projects from initiation through to completion Develop clear project plans, timelines, and deliverables Ensure all actions are tracked, owned, and completed within agreed deadlines Maintain momentum across multiple concurrent projects New Care Home Openings Manage the mobilisation of new care homes (approx. 6 per year) Develop and deliver structured 3-month project plans for each opening Ensure all key milestones are met, including readiness, staffing, and compliance Coordinate and lead meetings to track progress and resolve issues Ensure critical submissions (e.g. CQC applications) are completed accurately and on time Systems & Continuous Improvement Research, evaluate, and recommend systems to improve care delivery and operations Lead implementation of new tools and technologies across the group Explore solutions such as data and reporting systems (e.g. Power BI) to support areas like falls prevention and performance monitoring Work with stakeholders to ensure systems are fit for purpose and effectively embedded Stakeholder Management & Communication Lead project meetings and ensure the right people are involved Provide clear, timely updates to stakeholders across the organisation Ensure all relevant parties are kept informed of progress, risks, and actions Build strong working relationships across homes, support services, and leadership teams Governance, Quality & Compliance Ensure all projects align with regulatory requirements, including CQC standards Monitor progress against key milestones and escalate risks where needed Maintain accurate project documentation and reporting Support a structured and consistent approach to project delivery across the organisation Qualifications Degree-level education or equivalent experience Project management qualification (e.g.

PRINCE2, APM) desirable Required Skills Must have experience within the care home sector for older people, including both nursing and residential settings Proven experience delivering projects end-to-end Strong project management skills with the ability to manage multiple workstreams Experience coordinating complex projects with multiple stakeholders Excellent organisational, planning, and communication skills Ability to track actions, manage deadlines, and drive accountability Preferred Skills Knowledge of CQC processes and requirements Experience implementing systems or digital tools (e.g. reporting platforms such as Power BI) Experience supporting new care home openings or mobilisation projects Pay range and compensation package Salary: c£50,000 (negotiable depending on experience) Equal Opportunity Statement This is an exciting opportunity to play a key role in a growing organisation, delivering meaningful projects that directly impact the quality of care and operational success of our homes.