Project Manager

Role: Project Manager – Enterprise Utility Billing Location: Phoenix, AZ (Hybrid/Onsite as required) Contract: 12 Months Possible Extension Job Summary In this position, we are seeking an experienced Project Manager for our MGT client to lead the implementation of an Enterprise Utility Billing System supporting water, wastewater, solid waste, and related services. This role will oversee planning, procurement, configuration, and deployment phases while ensuring compliance, operational efficiency, and enhanced customer experience. Major Duties Lead end-to-end delivery of enterprise utility billing system implementation projects Manage meter-to-cash integration , linking metering infrastructure with billing and revenue systems Ensure regulatory compliance with municipal policies, financial controls, and revenue assurance standards Drive digital transformation initiatives , including automation, self-service platforms, and customer notifications Collaborate with IT PMO and Water Department stakeholders to expand system capabilities and improve processes Develop and maintain project plans, schedules, budgets, and resource models Facilitate stakeholder meetings, executive reporting, and cross-functional coordination Conduct business process mapping , gap analysis, and requirements gathering Support user acceptance testing (UAT) , training, and deployment activities Maintain high-quality documentation aligned with PMO governance standards Manage multiple high-visibility, complex projects simultaneously Bridge communication between business and technical teams to ensure alignment and delivery Minimum Qualifications 5+ years of experience as a Project Manager managing large, complex enterprise projects Strong experience in business analysis, process mapping, and system implementation Experience integrating data systems with billing/financial platforms Background working within PMO governance frameworks Bachelor’s degree in Business Administration, Management, Information Technology, or related field Experience in regulated environments , preferably government or public sector Strong analytical skills with the ability to translate business needs into technical requirements Experience conducting UAT, training support, and developing business documentation Excellent verbal and written communication skills with executive-level interaction Advanced proficiency in MS Word, Excel, PowerPoint, Visio, and MS Project/Planner Ability to manage multiple initiatives with strong attention to detail and organization Preferred Qualifications Project Management Professional (PMP) certification Experience with utility billing systems or meter-to-cash processes Certifications in Agile, Scrum, Lean, Kaizen, or ITIL Experience with Business Intelligence (BI) tools Proven track record in digital transformation and customer-facing technology implementations Experience working with large-scale municipal or government agencies MGT is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr