Project Associate

Project Associate – Press Ganey

Press Ganey, through PG Forsta, is a leading experience measurement, data analytics, and insights provider for complex industries. Founded in U.S. healthcare, we now serve global clients across every sector, helping them improve the human experiences at the core of their business.

Our vision is to empower organizations to deliver the best experiences by turning data into actionable insights that drive innovation and impact.

Our Values

• We energize the customer relationship and make their goals our own.
• Personal ownership fuels collective success.
• We commit to continuous learning and growth.
• We challenge the status‑quo with innovation.
• We collaborate with a shared purpose.

Job Description

Press Ganey is looking for a Project Associate to support healthcare improvement efforts across the United States. This non‑exempt, hourly role involves travel (up to 70% of the time) and requires a flexible schedule that varies weekly. The position is not benefits eligible except for a 401(k) plan.

Responsibilities

• Provide consulting expertise and engage in billable consulting activities with client teams.
• Manage evolving client expectations and collaborate on integration with consulting and service delivery.
• Conduct interviews with hospital personnel and on‑site observations.
• Monitor client experience and recommend strategies to enhance services.
• Assist with documentation, presentation, and delivery of results.
• Document findings and prepare recommendations for implementation of new systems or processes.
• Attend regular face‑to‑face or virtual meetings with clients.
• Ensure quality control of all deliverables.
• Drive the development of thought‑leadership materials and new service offerings.

Qualifications

• Strong conceptual, quantitative, and qualitative analytical skills.
• Excellent organizational skills with the ability to prioritize and delegate.
• Ability to lead and motivate client project team members.
• Self‑motivated and capable of working independently.
• Well‑developed written and verbal communication skills.
• Strong facilitation and presentation abilities.
• Significant knowledge of clinical practice standards and operational processes.
• Proficiency with Word, PowerPoint, and Excel.
• Willingness to travel up to 70% of the time on assigned projects.

Education Requirements

• Bachelor’s degree required; Master’s in nursing, healthcare administration, public policy, public health, or business administration preferred.
• Relevant licenses or certifications are a plus.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Management and Manufacturing

Industries

Hospitals and Health Care

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action Employer. We do not discriminate on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability.

All your information will be kept confidential in accordance with EEO guidelines. Pay transparency and non‑discrimination policies apply as outlined in the company policy. Our privacy policy can be found at https://www.pressganey.com/legal-privacy/.

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