Product Manager

Product Manager page is loaded## Product Managerlocations: Bangaloretime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 30, 2026 (26 days left to apply)job requisition id: 260434**Overview**:* Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”* Seeking an astute individual that has a strong techno functional foundation with the additional ability to be hands-on with the broader Cloud team as part of the product support, and deep knowledge of industry best practices, with the ability to supply chain & product issues, and work with the product teams.**Scope:*** Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals.* Needs to work with cross functional teams including Product Development, Consulting and Support services.* Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.**Our current technical environment:*** Software: Blue Yonder Demand, Blue Yonder Fulfillment, Blue Yonder Inventory Optimization* Cloud Architecture: MS Azure* Frameworks/Others: PL/SQL, RDBMS**What you’ll do:*** Understand the implemented solution/ products* Analyze the issues, identify Root cause and find the permanent solution to any problem* Adheres to SLA based on the severity of the customer cases.* Complete the product certification courses assigned.* Document the learning and building the knowledge content* Provide early visibility and mitigation to technical challenges through the journey.* Confidently represents product and portfolio, including vision and functional and technical roadmaps, within the company and, when necessary, to strategic customers* Should be one of the key stakeholders during Solution design phase and understand the scope for the specific solution/process flow for the designated customer* Should collaborate with Solution/Technical architect(s) to stabilize the system* Enhance/Change the design based on new business requirements by the customer* Single Point of contact for all customer requests for the designated solution* Manage/Support new roll outs/deployments and handle change requests/enhancements* To improve various KPIs for the customer**What we are looking for:*** Bachelor’s degree minimum 5 to 8 years of experience in Product Support / Implementation support.* Skill set and availability requirements as per the organization's needs* Hands on experience in implementing / supporting Demand & Fulfillment products for multiple customers.* Strong analytical/problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required* Deep understanding of Customer business and processes* Worked on other Supply Chain Planning software like SAP-IBP/ APO, o9, Kinaxis, Relex* Knowledge in performance tuning techniques is added advantage.* Understanding and experience with the technical requirements for the product line assigned.* Understanding of various technical platforms and infrastructures.* Understands Blue Yonders product suite so as to convey relationships and touch-points to the customer.* Works with appropriate parties to ensure issues are resolved.**Our Values**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr