Process Manager

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Base pay range $104,000.00/yr - $125,000.00/yr LHH Recruitment Solutions is seeking a Process Manager for our client in McLean, VA. This is an excellent opportunity to join a well-established Financial Services organization. The company utilizes technology and statistical analysis for customized credit card offers and has 750 branches and 2,000 ATMs.

Job Description: General Responsibilities: Day to day execution and oversight of multiple controls processes: execute federated controls assigned to the team, monitor, report; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups management; make final recommendations for approval on changes. Resolve complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes; escalate breakdowns in the control process by asking the right questions and identify/involve the right stakeholders to correct breakdowns. Can perform well in a fast-paced environment, and manage changing or competing priorities and deadlines.

Maintain formal process documents (e.g. procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams) Collaborate on larger initiatives as assigned; May participate in cross-functional project teams, including projects driven by other parts of the organization, to provide input, liaise with training, and partner with groups on execution efforts. Provide customer service and training to internal customers on specific processes they manage; may deliver presentations, including up to the executive level. Will perform process or parts of the process as needed.

Basic Qualifications: High School Diploma, GED or equivalent certification. At least 2 years of experience in Risk Management experience or Audit. At least 1 year of experience in G Suite Preferred Qualifications: Bachelor’s Degree or military experience.

Risk management or Audit certification. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. #J-18808-Ljbffr