Principal Architect, Azure Solutions

Overview

At TTEC Digital, we coach clients to ensure their employees feel valued and fully supported, because an amazing customer experience is an employee-first process. Our vision is a place where employees know they can thrive.

Responsibilities

• Actively collaborate with sales and delivery to develop client proposals around process and solution options, create roadmaps, and clearly explain technical concepts to facilitate decision-making.
• Lead technical and non-technical executive- or sponsor-level client stakeholders on complex concepts or design implications.
• Lead large-scale, complex technical requirements elicitation, design, and scoping discussions, internally and/or with existing and potential clients.
• Decompose large-scale requirements or user stories into tasks, and accurately estimate the effort for themselves or others to complete those tasks.
• Delegate technical tasks to other team members for multi-workstream projects of large scale and high complexity.
• Provide project leadership on a variety of projects and project types, including multi-workstream large-scale complex projects with global teams.
• Collaborate with the project team and internal leadership on potential solutions and mitigation approaches, and participate in client communication at the sponsor level.
• Architect, design, and set standards for highly complex solutions using a variety of technologies, platforms, and integrations.

Qualifications

• 5+ years of experience with Agile delivery and adaptability to methodologies within the client environment.
• 5+ years of experience leading consulting projects for large clients with eight or more of the following types of projects (AzureCompute, Data Stores, Messaging & Events, API Design & Management, Integration & APIs, AI & Search, SDLC/DevOps/Platform Engineering, Performance & Scalability/Reliability & Release, Identity & Access, Monitoring & Observability, Documentation & Leadership); this person is considered a go-to source of knowledge for others.
• 5+ years of experience leading consulting projects for large clients with six or more of the following tools and technologies (design patterns and architectural concepts, .NET Core, C#, Front-end development tools, ORM, data storage, DevOps automation, CI/CD & IaC, Visual Studio and source control, GitHub/ADO, Git and pull requests, automated tests, Scrum/Kanban/Agile).
• Experience contributing to user stories and backlog content, including task management and progress visibility.
• 4 or more Microsoft Azure Application Development & DevOps, AI & Machine Learning, and/or Architecture & Development certifications. AZ-204, AZ-400, and AZ-102 highly recommended.
• Outstanding ability to present to clients in a business-focused, impactful, and persuasive manner.
• A proven, repeatable track record of successful large-scale project delivery.

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