Practice Director - Salesforce Managed Services

Most roles in the market are maintenance disguised as leadership. This one is different. You’re stepping into a 500-person consulting firm with real demand and a clear mandate: Build a Salesforce managed services practice that actually sells, delivers, and scales.

No bloated team. You get a capable pod, a real market, built in customers and full ownership. What you’re actually doing This is a business inside a business.

Build the offerings Define 2–3 real, sellable Salesforce offerings Package them into tight scopes (8–12 week motions, clear outcomes, real margins) Design and launch a managed services model that scales Clear scope boundaries (not “we’ll just handle it”) Defined SLAs and pricing tiers Structured intake, prioritization, and delivery model Build something clients renew because it works , not because they’re stuck Turn all of this into repeatable, recurring revenue Own the P&L If you can’t model ROI, this isn’t your role Drive go-to-market Partner directly with sales on live deals Lead discovery with healthcare and life sciences clients Shape deals instead of reacting to them Be the Salesforce adult in the room Understand where Agentforce fits (and where it doesn’t) Translate noise into something clients will actually pay for Build the machine Playbooks, positioning, one-pagers, demos Certification and partner alignment Hiring roadmap as this scales The environment 500-person consulting firm with depth in healthcare, pharma, and life sciences Existing demand (you are not starting from zero) Strong delivery capability already in motion Direct line to leadership What success looks like (12 months) 2–3 offerings in market that close deals Real revenue tied to your practice Clear, defensible margins and recurring managed services revenue Sales team pulling you into opportunities Early lighthouse wins A foundation that scales Who this is for You’ve built or scaled a practice, not just worked in one You understand how consulting actually makes money You’re comfortable with executives and don’t hide behind slides You love GTM! Creating offerings, playbooks and collateral. You want ownership, not oversight Who should NOT apply Delivery managers who coordinate but don’t build Big 4 profiles who ran one massive program Pure salespeople who don't scope or price what they sell Architects who want to stay technical and avoid business ownership Anyone whose “managed services” experience was just reacting to tickets with no structure, pricing discipline, or margin accountability Anyone looking for contract work, sponsorship, or a soft landing If you’ve never owned a number, never built an offering, and never had to make something sell… This will not work.

Travel HQ is in Southern California. For the first 6 months, expect 1-2 trips here per month. Eventually, these will shift to 4x a year with an occasional extra trip.

Must have a passport for international travel - North America. Final word This role is simple, not easy. You build it.

You sell it. You make it work. If your version of managed services is “we’ll figure it out as tickets come in,” this isn’t your role. #J-18808-Ljbffr