Pibit.AI-Operation Manager

Role: Operation Manager Exp: 5+yrs Location: Bengaluru (US time zone) About the Role: As an operations manager, you will oversee multiple facets of real-time production operations, manage risks, and ensure seamless coordination across teams. You will play a critical role in designing and implementing scalable processes, analyzing performance data, and fostering collaboration to achieve operational excellence. This role requires you to guide the team with precision, focus, and a data-driven approach while maintaining high productivity standards.

Key Responsibilities: ✅ Production Oversight and Risk Management ● Monitor real-time document processing to ensure smooth execution and meet production goals. ● Identify and address risks to mitigate potential issues and minimize downtime. ● Analyze real-time data, resolve operational challenges, and identify areas to improve productivity. ✅ Team Training and Development ● Train and onboard new team members to handle operational tasks effectively. ● Conduct upskilling initiatives to enhance team capabilities and maintain high performance. ● Organize regular 1:1 sessions to provide feedback and support professional growth. ✅ Process Design and Optimization ● Design and implement scalable, KPI-driven processes to improve operational efficiency. ● Leverage automation technologies and standardization practices to streamline workflows. ● Collaborate with the product team to resolve technical issues and continuously improve processes. ✅ Coordination and Reporting ● Lead daily sync-ups with the production team to ensure alignment on priorities and tasks. ● Prepare and analyze production reports, using insights to recommend improvements. ● Communicate operational updates and challenges to leadership, ensuring transparency and clarity. ✅ Experience working in a start-up environment will be considered a plus