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Operations Specialist โ€“ Bilingual (French)

Collabera

QuebecFull-timeMid LevelOn-site

Job Description

  • Be willing to be put on projects or initiatives within the team.
  • Accurately document and record customer/client information.
  • Manage daily responsibilities with a sense of urgency, attention to detail, and strong time management.

Technology / Software Knowledge

  • Microsoft Word, Excel, and Access: Used for day-to-day functions, documentation, data management, and processing.
  • Online Systems: Used to complete daily tasks and process client information.
  • Microsoft Applications: Used for general day-to-day functions.
  • Internal Systems: Used to support estate-related processing and operational activities.

Must-Have Skills and Qualifications

  • Must be bilingual.
  • Verbal and written communication skills.
  • Ability to accurately document and record customer/client information.
  • Expert user of Microsoft Excel, Access, and Word.

Key Attributes

  • Sense of urgency.
  • Information seeking.
  • Listening, understanding, and responding.
  • Ability to accurately document and record customer/client information.

Soft Skills

  • Teamwork.
  • Time management.
  • Organizational skills.
  • Communication.

Work Arrangement

  • Full-time in-office position.

The expected base salary range for this position is $22 โ€“ $23 per hour, depending on experience, skills, and internal equity.

Benefits and Total Rewards Package

  • The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location.
  • For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.

We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing.

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