Operations Manager

Job Description Job Description Description: At Integrity Facility Solutions, we don’t just manage buildings; we build people. Are you a leader who believes that "Real Leaders Eat Last"? We are looking for an Operations Manager who embodies our DISH values (Dream Builders, Inspiring, Servant Leaders, Humble/Honorable).

If you are passionate about supporting your team, removing obstacles for others, and delivering excellence through a heart of service, we want to meet you. The Mission As an Operations Manager, you aren't just overseeing a territory; you are the steward of our culture in the Dallas/Ft. Worth area.

Your goal is to ensure the operational success and strategic growth of your region by empowering your team and providing world-class service to our clients. Your Primary Impact Empower & Recruit: Source and lead a team of cleaning professionals and contractors. You aren't just "hiring"; you’re building a team of Dream Builders.

Stewardship of Quality: Conduct regular site inspections and quality checks. We don’t settle for "good enough"—we strive for excellence that honors our clients. Strategic Growth: Develop operational strategies that improve efficiency and reduce costs while never compromising on service quality.

Client Advocacy: Serve as the primary heartbeat of our client relationships, proactively solving problems and seeking ways to grow together. Resource Management: Oversee inventory and equipment, ensuring your team has the tools they need to succeed safely and effectively. Collaborative Leadership: Work alongside our sales and executive teams to shape the strategic direction of the company.

Preferred Extras: Bilingual in English and Spanish (Highly preferred). Bachelor’s degree in Business or Operations Management. OSHA certification or a deep understanding of safety standards.

Our Core Values (D.I.S.H.) We don't just take it; we DISH it out! Every member of our leadership team lives by these pillars: D – DREAM BUILDERS: We help others achieve their dreams. I – INSPIRING: We lead so others will want to follow.

S – SERVANT LEADERS: We believe real leaders eat last. H – HUMBLE & HONORABLE: We start humble and finish honorable. No recruiting agencies, please.

Requirements: What You’ll Need to Succeed Experience: Minimum of 5 years in operations management. Leadership Heart: Proven experience leading large, diverse teams with a focus on mentorship and servant leadership. Business Acumen: Strong financial literacy with experience managing P&L and budgeting.

Communication: Exceptional interpersonal skills; you can navigate a boardroom and a supply closet with equal grace. Tech Savvy: Proficiency in Google Suite and modern business management software. Mobility: This role requires approximately 30% travel within the DFW metroplex to engage with your team and clients on-site.