Law Firm Operations Manager

Job Description Job Description Are You the Calm, Systems-Minded Leader Who Makes Everything Run Smoothly? Do you instinctively fix inefficiencies? Are you comfortable enforcing billing standards and having professional conversations about money?

Do you enjoy building structure, holding people accountable, and improving workflow in a professional environment? If you’re looking for a role where your operational leadership truly matters — this may be it. The Alsandor Law Firm is a respected Houston family law firm handling high-asset divorce and complex custody cases.

We are growing and need a steady, organized Operations Manager to help stabilize billing, hiring, and workflow systems. This is not an entry-level role. This is not an assistant role.

This is an operations leadership position. Compensation $70,000 – $90,000 base salary (DOE) Performance-based bonus up to 10% tied to measurable operational metrics Professional, high-accountability work environment Growth opportunity as the firm expands Compensation: $70,000 - $90,000 yearly Responsibilities: What You’ll Be Responsible For Billing & Collections Oversight Monitor accounts receivable weekly Track and enforce evergreen retainer replenishment Ensure invoices go out on time every billing cycle Implement structured follow-up for past-due accounts Track realization rates and billing compliance Provide clear weekly financial reports to firm leadership You must be confident discussing financial expectations professionally and firmly. Hiring & HR Systems Draft and post job listings Screen resumes efficiently Conduct first-round interviews Create interview scorecards Oversee structured onboarding (30-60-90 day plans) Assist with performance tracking and documentation You help us hire well and reduce turnover.

Workflow & Operations Create and maintain standard operating procedures (SOPs) Monitor case progression and internal workflow Identify bottlenecks and propose solutions Improve internal accountability systems Optimize use of legal practice management software (Clio experience preferred) You bring structure without drama. What We’re Looking For 5+ years of law firm operations or practice management experience Strong financial literacy (AR aging, billing metrics, KPIs) Experience with law firm billing systems and trust accounting Highly organized and detail-oriented Emotionally steady and professional Comfortable enforcing standards Strong written and verbal communication skills This Role Is NOT For You If: You avoid difficult conversations You dislike following processes You need constant direction You are uncomfortable asking clients for money You prefer creativity over structure This Role IS For You If: You take ownership naturally You enjoy improving systems You are calm under pressure You want your work to have a real impact Qualifications: What We’re Looking For 5+ years of law firm operations or practice management experience Strong financial literacy (AR aging, billing metrics, KPIs) Experience with law firm billing systems and trust accounting Experience with hiring and onboarding Highly organized and detail-oriented Emotionally steady and professional Comfortable enforcing standards Strong written and verbal communication skills About Company For over 25 years, The Alsandor Law Firm has been a trusted name in Houston family law, led by Board-Certified Family Law Specialist Cheryl Alsandor. We provide strategic, compassionate representation tailored to each client’s unique situation—from divorce and custody to complex property division and enforcement of orders.

What sets us apart? Our commitment to excellence and the people behind the work. We hire smart, creative problem solvers who thrive in a collaborative environment and share a genuine passion for helping families through life’s most challenging moments.

We believe great lawyering begins with great teamwork, and we invest in both. If you’re looking for a place where your skills will be valued, your growth will be supported, and your work will truly matter, we’d love to hear from you . Learn more about us at www.alsandorlaw.com