Operations Analyst (Philadelphia)

Stradley Ronon Stevens & Young, LLP is a national, full-service law firm founded in Philadelphia, Pennsylvania, with marquee practices in investment management, litigation, and corporate. We are committed to smart growth, innovative thinking, excellence and integrity. With 230+ attorneys and 180+ business professionals, we proudly serve a diverse base of household-name clients, many of whom help shape the world of financial services and products, working together to produce achievements greater than the sum of our parts.

Stradley Ronon is seeking a detail-oriented, analytical, and tech-savvy Operations Analyst to join our Philadelphia headquarters to provide comprehensive support to our Information Technology Department. Reporting to the Chief Information Officer (CIO) and providing ad-hoc support to the department Directors, this person will support key operational processes related to budgeting, travel, purchasing, expense processing, asset management, and data analysis. DUTIES AND RESPONSIBILITIES: Purchasing / Invoice Processing / Budget Maintenance (40%) As requested, purchase products and services through preferred vendors.

Responsible for processing 60+ invoices per month and coordinating with accounts payable staff and vendors to resolve outstanding balances, late fees and suspension notices. Prepare, monitor, maintain and reconcile the IT operating budget. Research / Document Preparation / Data Analysis (20%) Assist with drafting and editing meeting summaries, organizational charts, vendor communications, process diagrams, reports and presentations using Microsoft Word, Visio and PowerPoint.

Perform complex data analysis using Microsoft Excel. Compile key performance data for IT operations, analyze the data and deliver an executive report to the CIO to enable decision-making. Perform research on specific products, services and topics.

Using Microsoft Forms, create online surveys to gather data. Special Projects (20%) Assist the Chief Information Officer with strategic department initiatives (e.g., development of an IT department playbook for large-scale acquisitions, transforming IT operations through AI and automation, etc.) Asset Management (15%) Assist department Directors with tracking, auditing and reporting of IT assets including accurate location of high-value assets and compliance with software license agreements. Administrative Support (5%) Reserve conference rooms, organize department meetings, coordinate travel plans and provide other support as necessary.

Update content on the IT department Stradosphere pages. Other duties as assigned. EXPERIENCE AND SKILLS: College degree and 2+ years of experience supporting the operations of a small or mid-size technology-forward business; experience working in a start-up is considered a differentiator.

Previous experience working with a technology or consulting business is a plus. Demonstrated experience supporting executives and using discretion when handling confidential information. Frequent contact with internal customers and vendors; must be adept at building relationships and embracing a service-first attitude.

Knowledge of budgets, purchasing and invoice processing is essential. Intermediate knowledge of Microsoft Word 2016/365, Visio 2016/365, Excel 2016/365, PowerPoint 2016/365 and Outlook 2016/365 required. Experience using GenAI technologies (e.g., Microsoft Copilot, ChatGPT, Claude, etc.) in your daily work.

Strong customer focus with excellent interpersonal skills; respectful and team-oriented, assertive but tactful, receptive to feedback and excited about continuous improvement. Excellent work ethic, strong sense of ownership for this role, including doing what is needed without being asked, and following through. Must be able to work independently but collaborate within a decentralized team.

A high degree of interest in technology and how it is applied in business will be immensely helpful. Comfortable with shifting priorities. Strong analytical, problem-solving, organizational and planning skills.

Highly effective at time and task management. Stradley Ronon offers a competitive benefits package that includes medical, vision, dental, and prescription drug coverage; health savings account (with applicable medical plan); flexible spending accounts; life insurance; short- and long-term disability coverage; and 401(k). Additionally, the firm provides family forming and hormonal health benefits; childcare leave; backup child and adult care; pre-tax commuter benefits; an employee assistance program; a wellbeing program; vacation and other paid time off.

No agencies please. For questions regarding this position, please contact Julie Oates, Talent Acquisition Manager, at [email protected]. Outside agencies, search firms and/or their representatives will not be compensated in any way for unsolicited candidate submissions, or submissions made through anyone other than a Legal Recruiting Department representative.

Stradley Ronon Stevens & Young, LLP is an Equal Opportunity Employer.