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Operational Manager

Hampshire County Council

HavantFull-timeMid LevelOn-site

Job Description

Overview

In this role, you lead and line-manage Occupational Therapists and Sensory Workers within the South Hants Reablement Hub, overseeing clinical management and service transformation. You drive multi-disciplinary collaboration to deliver an outstanding reablement service for Hampshire residents. You will oversee CPD, governance, and KPI performance while shaping resource allocation and on-call operations.

This position offers development opportunities within a supportive, growth-minded team.

Pay / Benefits
  • generous annual leave entitlement
  • occupational sick pay
  • Local Government Pension Scheme
  • Employee Assistance Programme
Responsibilities
  • Clinical oversight and supervision linked to Advanced Practitioners and countywide clinical leads
  • Manage allocation of Occupational Therapy and Sensory cases; monitor length of stay and KPI performance
  • Demand and resource planning to optimize OT and sensory resources and manage service demand
  • Stakeholder engagement with councils, healthcare professionals, consultants, and Lead OTs for integrated delivery
  • Oversee Continuing Professional Development (CPD) processes and ensure due process for requests
  • Governance and standards, including professional memberships and consistent service provision across the county
Key requirements
  • Qualified in Occupational Therapy or ROvi with relevant registration
  • Proven leadership experience in managing others and fostering a growth culture
  • Sound OT or Sensory Worker background with knowledge of reablement resources
  • Strong team player with ability to promote cross-functional collaboration
  • Effective decision-maker with negotiation and influencing skills
  • Flexible and agile, on-call rota experience for year-round reablement support
  • Collaborative mindset
  • Strong communication and influencing abilities
  • Adaptability and resilience
  • CPD process management
  • Governance and standards oversight
  • Performance monitoring and KPI tracking

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