Openings for Inbound Sales & Technical Voice Process - Chennai/Night Shift

Dear Candidate,

Greetings from Movate Technologies (formerly CSS Corp)!

Job Description :

Position : Inbound Sales & Technical Support Engineer International Voice Process

Location : Ambattur, Chennai (Work from Office)

Shift : Night Shift

Weekly Off : Rotational Weekdays

Inbound Sales Representatives

Responsibilities:

• Field incoming sales calls and chats
• Ability to connect with customers through conversations and provide accurate information and guidance regarding products/services, recommendations based on customer needs
• Build trusting relationships with customers understanding their needs.
• Offer pre-sales and post-sales support that create high customer satisfaction.
• Identify and maximize opportunities to cross-sell and up-sell to existing customers.

Technical Support Voice Role

Responsibilities:

• Respond promptly, courteously, and knowledgeably to technical support inquiries
• Provide top-tier support to all customers with a goal of first call resolution
• Educate customers on system installation/use, and assist in troubleshooting
• Utilize prior customer support experience to enable customer success and happiness
• Use problem-solving skills to solve customer issues and address concerns
• Outbound calls to current customers to address issues, when needed.

Notice Period : Immediate Joiner/15 Days

Educational Qualification: Any Bachelor’s Degree

CTC: 3 LPA to 5.5 LPA

How to Apply:

If your experience matches the above job description, kindly send your updated resume to:

[email protected]

Contact: - Divya : 9025935118