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Office Manager

Acosta Sales & Marketing

TorontoFull-timeMid LevelOn-site

Job Description

Office Manager

Employment Type Full Time

Location ON - TORONTO

Be the Heart of the Office: Create an Exceptional Workplace Experience!

Do you thrive on keeping things running smoothly, creating memorable employee experiences, and bringing energy to every corner of the workplace? We are looking for a dynamic Office Manager who can turn a great office into a fantastic one. From coordinating events and managing daily operations to creating a welcoming environment for employees and guests, you'll be the driving force behind a workplace where people love to work.

What You'll Do

  • Lead the day‑to‑day operations of office, creating an organized and engaging workplace experience for employees and visitors.

  • Oversee office facilities, vendors, supplies, maintenance, purchasing, budgets, and expense tracking to keep operations running efficiently and cost‑effectively.

  • Plan and execute team events, celebrations, employee appreciation activities, and internal gatherings that strengthen culture and connection.

  • Manage office logistics, including deliveries, shipping, workplace services, and front desk support, ensuring a seamless experience for employees, clients, and guests.

Culture, Engagement & Employee Experience

  • Champion culture by fostering a collaborative, inclusive, and engaging workplace.

  • Partner with leadership to deliver employee engagement initiatives, wellness programs, team‑building activities, and recognition experiences.

  • Coordinate company events, town halls, volunteer opportunities, social gatherings, and onboarding activities.

  • Serve as a trusted resource for employees, helping support workplace needs and enhancing the overall employee journey from day one.

Operations & Workflow Management

  • Coordinate project tracking, assignments, and follow‑up activities to keep teams aligned, accountable, and moving forward.

  • Support resource planning by managing PTO schedules and team coverage needs.

  • Maintain Salesforce data, organizational records, contact databases, and reporting to ensure accuracy and efficiency.

  • Oversee internal communications, distribution lists, and shared tools to keep employees informed, connected, and engaged.

  • Manage software licenses, subscriptions, and vendor relationships while monitoring spend and utilization.

  • Identify and implement process improvements that enhance workflows, efficiency, and overall operational effectiveness across Mosaic.

Executive & Leadership Support

  • Provide high‑level administrative support to agency leaders, managing calendars, meetings, travel, and expenses with precision and professionalism.

  • Prepare presentations, reports, meeting materials, and executive communications that support business objectives and decision‑making.

  • Coordinate leadership meetings, track action items, and drive follow‑through on key priorities and strategic initiatives.

  • Serve as a trusted liaison between leadership and teams, helping ensure clear communication, alignment, and execution across the organization.

  • Support special projects, research, and operational initiatives that contribute to Mosaic's continued growth and success.

Schedule and What We Offer

  • Full‑Time; 40 hours per week – Monday through Friday.

  • Competitive Salary Range: $70,000–$75,000 per year.

  • Benefits: Medical, dental, vision, life and prescription insurance plans.

  • W2 employment; bi‑weekly pay and direct deposit.

  • 401(k) retirement savings plan with employer match.

  • Paid personal time off, vacation and holidays.

  • Company‑provided laptop and monthly internet phone stipend.

The Talent Behind Your Success

  • Experience managing office operations, workplace services, facilities, vendors, and budgets in a fast‑paced environment.

  • Strong organizational, project management, and multitasking skills with exceptional attention to detail and follow‑through.

  • Proven ability to support executives, coordinate across teams, and manage multiple priorities with professionalism and discretion.

  • Excellent communication and relationship‑building skills with a passion for creating a positive employee and guest experience.

  • Experience planning events, engagement initiatives, and culture‑building programs that bring teams together.

  • Tech‑savvy and proficient with Microsoft Office and business systems; Salesforce experience is a plus.

  • A proactive, solutions‑oriented mindset with the ability to improve processes and keep operations running smoothly.

We are an equal employment opportunity employer.

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