Network Security Engineer

Network Security Engineer Toronto /Remote Long Term Project Video Interview \"• Proficiency in Fortinet and zScaler • Familiarity with IT governance standards and compliance including ITIL and SOC • Strong analytical skills, able to use complex data to find opportunities, recognize problems and draw logical conclusions. • Ability to produce and present technical information to both technical and non-technical personnel • Teamwork: establish and maintain effective and appropriate working relationships with those contacted during the workday \"Position: L2 Network Security Engineer The role of a Network Security Operations Engineer is responsible for the Day to Day availability of the production network Security environment which includes all aspects of the corporate Firewalls, Proxies and Intrusion Protection & Detection and DDOS capabilities. The candidate will work closely with a mixture of Internal and External resources to provide Level 2 support. The successful candidate will require experience in multinational environments and with the specific technologies used to deliver the associated services for Munich RE.

This is a technical position requiring both strong technical knowledge in conjunction with demonstration of ownership. Key functions include: • Providing second-level network Incident Management and Patch management for zScaler and firewalls • You will also work on service restoration, sustainability, and proactive service improvement. • Participating and at times leading Major Incident conference calls and can identify required resources. Provide full Root Cause Analysis for any production outages. • Implementing repeatable move, add, changes for security and proxy services. • Responsible for Lifecycle implementation projects and building support documentation. • Functioning as a point of contact for other engineers for Incidents and Changes. • Employing production monitoring tools to ensure that all systems are running and available. • Ensuring effective communication to internal customers.

Qualifications MUST HAVE REQUIREMENTS (SKILLS / EXPERIENCES) FOR THE ROLE: • 3 yrs experience in IT Network Operations • Experience with Firewall and Proxy platforms such as zScaler, Fortinet, Cisco, and Checkpoint • Experience of working as part of a global team • Technical networking ability to troubleshoot Network Security environments , Tools, etc. • Teamwork: establish and maintain effective and appropriate working relationships with those contacted during the workday • Experience with working as part of a Global 24*7 support model • Strong customer service skills. Good temperament, ability to handle stressful situations, and provide customer-facing support in a professional manner. PREFFERED (SKILLS / EXPERIENCES) FOR THE ROLE: • Proficiency in Fortinet and zScaler • Familiarity with IT governance standards and compliance including ITIL and SOC • Strong analytical skills, able to use complex data to find opportunities, recognize problems and draw logical conclusions. • Ability to produce and present technical information to both technical and non-technical personnel • Teamwork: establish and maintain effective and appropriate working relationships with those contacted during the workday