Ndis Support Manager / Clients Service Manager
The Right Place Disability Services
Job Description
Job Description
We are looking for an experienced and motivated NDIS Support Manager / Service Manager to lead our day-to-day operations in Wagga Wagga. This is a key leadership role responsible for ensuring excellent service delivery, strong team performance, and full compliance with NDIS standards.
Full-time Wagga Wagga NSW$80,000 - $120,000 + SuperCloses 30 May 2026
About UsThe Right Place Disability Services is a growing NDIS Registered Provider dedicated to delivering high-quality, person-centred supports. We empower participants to live independently, achieve their goals, and experience genuine care and respect.
About The RoleWe are looking for an experienced and motivated NDIS Support Manager / Service Manager to lead our day-to-day operations in Wagga Wagga. This is a key leadership role responsible for ensuring excellent service delivery, strong team performance, and full compliance with NDIS standards.
Key Responsibilities- Manage daily operations and service delivery
- Lead, supervise, and support a team of support workers
- Ensure high-quality, person-centred care for participants
- Coordinate services in line with participant plans and funding
- Build strong relationships with participants, families, and stakeholders
- Ensure compliance with NDIS Practice Standards and Quality & Safeguards Commission
- Oversee incident management, reporting, and risk processes
- Drive continuous improvement and service quality
- Work collaboratively with Support Coordinators and allied health professionals
- Experience in the NDIS or disability services sector
- Strong knowledge of NDIS guidelines, compliance, and pricing
- Proven leadership and staff management experienceExcellent communication and relationship-building skills
- Strong organisational and problem-solving abilities
- Relevant qualification in Community Services, Disability, or similar (preferred)
- Current Driver's License, NDIS Worker Screening Check, and WWCC
- Competitive salary: $80,000 - $120,000 + super
- Supportive and inclusive team culture
- Career growth opportunities within a growing organisation
- Ongoing training and professional development
- High participant satisfaction and positive feedback
- Full compliance with NDIS standards and audit readiness
- Strong staff retention and engagement
- Timely and consistent service delivery
- Effective incident reporting and resolution
- Contribution to business growth and participant intake
- Ongoing service improvement initiatives