National Admin and Operations Support

National Operations Manager – Healthcare & Logistics

About Us:

At Air Liquide Healthcare, we are dedicated to improving lives across Australia through our specialized lines of care, including Sleep, Oxygen, and Diabetes. We are looking for an ambitious, drive-driven National Operations Manager to join our team and provide national operational support across our Home Healthcare division.

About the Role

Are you a strategic and hands‑on operational leader with a track record of driving efficiency across complex healthcare supply chains and field operations? Air Liquide Healthcare (ALH) is seeking a National Operations Manager to lead and optimize our national Homecare program operations, fleet logistics, and operational reporting.

In this critical leadership position, you will provide guidance and oversight across State Homecare teams to ensure continuous, safe, reliable, and cost-effective service delivery to our patients and stakeholders nationwide.

Key Responsibilities

National Homecare Operations: Organise, schedule, and prioritize national Homecare program execution across internal staff and external contractors, ensuring full compliance with national agreements.

State Operations Guidance: Support State Homecare logistics and operational teams to drive safe, continuous, efficient, and regulatory‑compliant service delivery.

Fleet & Asset Management: Oversee the national cylinder fleet (counts, utilization, depot distribution) and decommissioned assets. Coordinate corporate vehicle leasing, quotes, and approvals with our Fleet Management providers.

Vendor & System Logistics: Partner with external technology and vendor platforms (e.g., Radaro) to optimize delivery routing, job tracking, spare parts/repairs requests, and operational reporting.

KPIs & Performance Analytics: Build, monitor, and present key operational and logistical KPIs using Power BI, Google Suite, and internal platforms for executive and Group-level reporting.

Compliance & Documentation: Maintain operational training resources, facility manuals, and AODocs compliance documentation in alignment with technical field and regulatory standards.

What We Are Looking For

Proven Operations Leadership: Demonstrated experience in a national or state‑wide operations management role, ideally within healthcare, medical devices, logistics, or field services.

Fleet & Logistics Expertise: Technical comfort with supply chain dynamics, cylinder fleet management, vendor coordination, and vehicle fleet management.

Strong Data & Tech Skills: Proficiency in constructing and analyzing dashboards using Power BI, Google Workspace, and operational tracking software (e.g., Radaro).

Regulatory Focus: Deep commitment to safety, compliance, continuous improvement, and strict adherence to internal policies and regulatory standards.

Exceptional Communication: Strong leadership skills to effectively guide state‑based teams and manage multi‑level stakeholder relationships.

Why Join Us?

Role in a global healthcare group dedicated to improving patient quality of life.

Competitive salary package + corporate benefits.

High‑impact opportunity to streamline and modernize national operations.

We’re the Australian subsidiary of Air Liquide Healthcare, a global leader in home healthcare services and medical gases. For the last twenty years our large national network has been serving patients with oxygen and sleep apnea products and services across the country.

We also provide vital medical gases and related equipment and services to hundreds of medical facilities, healthcare professionals and laboratories across Australia.

#J-18808-Ljbffr