Membership Sales Manager

Overview

In this role you drive membership sales for Ten’s Luxury Membership, engaging high-net-worth clients and collaborating with cross-functional teams to deliver outstanding service. You will manage the full sales cycle, from marketing support and pipeline development to first-year renewals, while representing Ten’s premium service. You’ll leverage events and partnerships to expand the member base and contribute to Ten’s growth in a global, luxury context.

This is a chance to shape the member experience and grow within a dynamic, international company.

• Competitive salary
• Hybrid work possibilities
• 25 days annual leave (+3 days in year 3)
• One-month sabbatical after every 5 years
• Employer-contributory pension
• Travel and entertainment discounts for clients/members

• Lead generation and sales to attract HNW/UHNW prospective members; attend networking events and form referral partnerships with luxury brands
• Engage customers and support through the sale and first renewal with strong relationship-building
• Develop product and proposition knowledge and clearly communicate features/benefits to prospects
• Manage the full sales process from prospecting to closing with accurate CRM records
• Meet or exceed monthly/quarterly sales targets and KPIs set by leadership
• Conduct market research to identify trends and new sales opportunities
• Collaborate with proposition, marketing, and service delivery teams to align benefits and support renewals

• Proven sales or customer service background; B2C sales experience preferred
• Strong verbal and written communication to build rapport with HNW/UHNW clients
• Ability to network and attend events while maintaining professionalism
• Independent and collaborative work style; results-driven
• Proficiency with Microsoft Office, Canva and CRM software (HubSpot or Salesforce)
• Flexibility to adapt to changing priorities

• Relationship-building
• Goal orientation
• Collaboration across functions
• CRM software (HubSpot or Salesforce)
• Microsoft Office Suite
• Canva