Marketing Operations Lead

Overview

In this role you will shape a world-class marketing operation to support ambitious growth. You’ll connect strategy with execution across Marketing, Product and the wider business, turning priorities into integrated plans and high-quality delivery. You’ll lead major campaigns and product launches while building a scalable operation and coordinating with agencies and senior stakeholders.

You’ll bring a strategic marketing perspective with strong operational leadership to drive impact in a fast-paced fintech environment. This is a high-autonomy role with a clear tie to business outcomes and culture.

• hybrid working
• London office 2-3 days a week
• option to work from abroad up to 120 days a year
• focus on work-life balance
• supportive, diverse workplace

• Translate business, Product and Marketing strategy into integrated plans with clear commercial and customer outcomes
• Shape major campaigns and product launches with end-to-end planning across Marketing, Comms, Growth, Product, Finance, Legal and Compliance
• Act as the operational hub for Marketing, clarifying priorities, capacity, dependencies, timelines and budgets across concurrent initiatives
• Coordinate with channel owners on objectives, media plans, creative development and delivery schedules for high-quality execution
• Embed Marketing in product roadmaps and delivery cycles through cross-functional planning
• Maintain forward-looking visibility on risks, dependencies and trade-offs and mobilize the right people to resolve issues
• Provide commercial discipline to Marketing investment with forecast visibility and budget management in collaboration with Finance
• Partner with internal creative teams and external agencies to develop briefs and ensure on-time, on-budget delivery

• Significant experience in Marketing, campaign management, Marketing Operations or programme leadership with cross-functional delivery
• Understanding of PR, social, ATL, paid media, partnerships, CRM, web, app and lifecycle
• Experience working with external agencies, with ability to brief and steer partners
• Commercial mindset with budget and forecast management
• Ability to think strategically and execute hands-on, balancing delivery with quality
• Excellent communication and influencing skills across senior leaders and cross-functional partners
• Thrives in a fast-moving, high-autonomy environment; able to bring structure to ambiguity
• Experience in a scaled, product-led business; fintech/regulated industry is advantageous

• excellent communication
• influencing and stakeholder management
• strategic thinking
• Marketing operations
• campaign management
• budgeting and forecasting