Marina Manager

Marina Manager – Sydney Boathouse

Oversee all aspects of marina and dry stack operations at Sydney Boathouse, Rozelle Bay, ensuring safe, efficient service to the boating community.

What this opportunity involves

• Lead and supervise the Boathouse team of approx. 15 staff (casual and permanent) across a 7‑day operational week, ensuring consistent focus on deliverable achievement.
• Provision of high‑level general marina services for customers.
• Actively develop and implement strategic plans for marina operation and assets.
• Proactively build occupancy levels through targeted customer engagement.
• Maintain monthly reporting on operational performance, occupancy and enquiries.
• Identify and implement pricing strategies in line with marina enhancements and revenue optimisation.
• Engage with current and prospective customers to understand market demands and identify revenue opportunities.
• Maintain strong relationships with marine industry stakeholders, tenants and service providers.
• Manage the overarching EH&S documentation and compliance, overseeing safety management software reports and quarterly safety audits.
• Manage vessel incident reporting and preventative measures.
• Ensure all OHS accountabilities are maintained through the Operations Manager and team.
• Oversee service contracts and planned maintenance schedules, ensuring completion in accordance with PM schedules.
• Ensure all operation plant is maintained and serviced in a timely manner to meet operational demands.
• Lead annual capital expenditure projects within budget parameters.
• Manage strategic berth allocation.
• Oversee vessel movement, ensuring seamless delivery – balancing resources with the movement schedule.
• Lead staff development through strategic recruitment, performance and development/training.
• Coordinate personnel onboarding, including sourcing, interviewing and induction.
• Ensure staff training is completed and team is aware of safety protocols, maintenance procedures and customer service excellence.
• Obtain pricing for capital projects.
• Prepare and manage budgets, monitor financial performance.
• Collaborate with marketing/creative agency to promote the marina offering and maintain brand stronghold.
• Lead and promote a culture of excellence, safety and customer service.
• Involves weekend shifts.

Qualifications and Experience

• Demonstrated management experience in a similar role – minimum 2 years.
• Marina qualifications (Marina Industries Management Course) – desirable.
• Strong knowledge of marina operations, environmental compliance and safety standards.
• Commercial acumen with experience in revenue optimisation and business development.
• Excellent communication and leadership skills.
• Flexibility to work the hours needed to meet the demands of the role.
• Ability to manage budgets, assets and projects effectively.
• Deliver a high level of marina customer service, ensuring a premium experience for all guests and vessel owners.

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands.
• 18 weeks paid maternity leave.
• Private Health Insurance Discounts.
• Active Social Club.
• Employee assistant program.
• Paid time off for volunteer work.
• Career opportunities with Australia’s top commercial real estate firm.

Location

On‑site – Rozelle, NSW

Equal Opportunity Statement

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. We celebrate diversity and support the needs that difference brings. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

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