🕐 Posted 7d ago

Manager, Service Management (Case, Issue, Incident)

McDonalds in India

Hyderabad, TelanganaFull-timeMid LevelOn-site

Job Description

Role - Manager, Service Management (Case, Issue, Incident) ROLE DESCRIPTION: We are seeking a Case Management (Issue /Incident) Manager to join the Enterprise Service Management (ESM) team to support the day-to-day execution and continuous operation of enterprise case management. This role will focus on issue and incident handling across Global Business Services (GBS)enabled services. As a strategic partner to Global Technology and Service Now teams, this role ensures cases, issues, and inciden…

Posted 1 weeks ago

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Manager, Service Management (Case, Issue, Incident)

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