Manager

What is the opportunity? As Manager of Insurance investigations, you conduct and lead complex fraud‑related investigations which mitigate financial, reputational, regulatory and legal risk using established investigative procedures and in accordance with RBC policies. You share responsibility for all components of the Fraud Management Value Chain with peers and the Senior Manager.

What will you do? Conduct and lead complex, confidential, cross‑platform investigations with a particular focus on asset recovery and loss prevention as well as intelligence gathering and criminal prosecution of offenders in appropriate cases. Earn the respect of internal partners for the knowledge applied and professional and balanced approach to investigations.

Advise Corporate Investigation Service senior management of fraud issues, significant control weaknesses or deficiencies and trends identified during investigations using standardised reporting in a timely manner. Attend court and provide expert evidence on behalf of RBC when required. Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness.

Develop and maintain an extensive network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBC. What do you need to succeed? Must‑have Minimum 5 years’ experience in crime investigation/audit or disability claims management.

Proven interview skills; proven report writing skills. Experience in gathering and preserving evidence and presenting the evidence before the courts. Skilled in all Microsoft Office computer applications.

Able to lead by example through provision of knowledge, cooperation and teamwork. Nice‑to‑have In depth knowledge of criminal law. Experience working in disability insurance claims management.

Knowledge of banking processes. What's in it for you? A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.

Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high‑performing team. Opportunities to take on progressively greater accountabilities.

Job Skills Coverage Analysis, Detail‑Oriented, Information Capture, Insurance Claims Investigations, Insurance Fraud Investigations, Interview Techniques, Liability Loss Control, Litigation Management, Risk Assessments, Vendor Management Location Mississauga, Canada #J-18808-Ljbffr