Manager, Analytics & Insights (US)

TD Bank

BostonFull-timeMid LevelOn-site

Job Description

Job Overview Title: Manager, Analytics & Insights – Analytics, Insights, & Artificial Intelligence. Location: Mount Laurel, NJ. This role manages a team of Business Insights & Analytics specialists and works closely with internal stakeholders to understand business objectives, identify data needs, and provide actionable insights that support strategy and drive shareholder value.

Responsibilities Hire, develop, and manage a team of Business Insights & Analytics specialists, including setting goals, managing performance, providing coaching, and handling disciplinary actions. Lead and manage the operation of a diverse group in an area of moderate risk, complexity, or scope. Collaborate with partners to understand business problems, shape and prioritize ad‑hoc analysis, and provide fact‑based analytical advice.

Manage escalated client issues or priorities, coordinating resolution with the appropriate areas. Review and contribute to the presentation of insights to executive leaders and business partners. Leverage data systems across the organization, employing both internal and external data to formulate well‑defined solutions.

Design and oversee effective test‑and‑learn frameworks for key initiatives or programs. Identify opportunities for business growth by recognizing use cases and value drivers. Develop business‑specific plans and ensure alignment of work and resources with objectives.

Identify risks, manage regulatory compliance, and lead remediation plans to address performance and governance issues. Maintain a culture of risk management and control, supported by effective processes aligned with risk appetite. Qualifications Undergraduate degree or advanced technical degree (e.g., math, physics, engineering, finance, computer science) or graduate degree with progressive project work experience.

At least 5 years of relevant experience in analytics, insights, or a related field. Strong people‑management experience: hiring, performance management, coaching, and conflict resolution. Proven project‑management skills and a record of leading cross‑functional initiatives.

Strong process‑improvement skills, including evaluating processes and recommending improvements. Familiarity with Federal Reserve Discount Window collateral pledging and FRB Pledging Guidelines (preferred). Advanced knowledge of external competition, industry, and market trends related to the function/business.

Excellent communication skills (written and verbal) for presenting insights to executive leaders. TD Bank is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations for the application process, please email TD Bank US Workplace Accommodations Program at [email protected]. #J-18808-Ljbffr

Posted 4 weeks ago

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