Lead Business Analyst

About the Role As a Lead Business Analyst at Made Tech you will empower public sector organisations to design services that make a real difference in society. You will lead by example, guiding teams with best practices and overseeing multiple client assignments to ensure impactful outcomes across every project. Key Responsibilities Take responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures and organisational change.

Select, adopt and adapt appropriate business‑analysis methods, tools and techniques; choosing appropriate predictive (plan‑driven) or adaptive (iterative/agile) approaches. Collaborate with stakeholders at all levels, conducting investigations for strategy studies, business‑requirements specifications and feasibility studies. Prepare business cases that define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.

Work in a self‑initiated manner, modelling leadership in a collaborative and inclusive manner. Collaborate and influence the wider Made Tech team and clients to deliver high‑quality work aligned with the customer’s vision and needs. Skills, Knowledge and Expertise Agile working: coach and lead teams in Agile and Lean practices, determine the right approach for the team, and think of new ways to achieve the right outcomes.

Business modelling: set the direction of scope and methodology for representing complex situations, and document conceptual models to support strategic planning. Business process improvement: identify opportunities to perform activities in alternative ways, lead exploration of process‑efficiency improvements, and oversee implementation. Business process testing: direct the application of business‑analysis skills to support design, execution, and assessment of business‑process tests and usability evaluations.

Consultancy (business analysis): provide advice, guidance and recommendations, propose methodologies and approaches to implementation, frame problems and troubleshoot as needed. Enterprise and business architecture: translate business drivers into objectives, define required capabilities, and support organisational changes to meet business objectives. Methods and tools: set direction, assess effectiveness of approaches, recommend tools for organisational collaboration and build capability.

Requirements definition and management: direct approach to requirements management, influence prioritisation of complex requirement sets, and ensure solutions align with organisational vision. Stakeholder relationship management: develop engagement strategies, lead communication with stakeholders, and act as point of consultation and escalation to resolve conflict. Systems analysis: identify gaps in functionality, bring business and technical concepts together to form recommendations.

Testing (business analysis): recommend value of testing, advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality. Experience in growing product teams through community, hiring and line management. Desirable (Not Essential) Skills Working with sales teams to build client relationships, develop opportunities and win new work.

Working in the open – building trust within teams to share often. Experience in redesigning legacy services and products. Maintaining a deep working knowledge of Business Analysis and research techniques.

SC Eligibility Many customers specify a minimum of SC (security check) clearance. Successful candidates must have five years of continuous UK residency and five years of employment history (or full‑time education). If at any point during the interview process it becomes apparent that you may not be eligible for SC, the application will not progress.

Benefits 30 days Holiday – paid annual leave. Flexible Working Hours – you can choose when you work. Flexible Parental Leave – includes flexible parental leave options.

Remote Working – allows part‑time remote working for all staff. Paid counselling – includes paid counselling, financial and legal advice. Equal Opportunity We encourage people from underrepresented groups to apply.

We aim to build a culture that is inclusive, diverse and supportive for people of all backgrounds and experiences. #J-18808-Ljbffr