Key Account Director – Ulta

Job Description

Key Account Director - Ulta

Employment Type: Full-Time

Our client, a leading consumer beauty and personal care company, is seeking an accomplished Key Account Director to lead the strategic partnership with Ulta. This high-impact leadership role will shape commercial distribution, retailer go-to-market strategy, and omnichannel growth initiatives across a dynamic portfolio of brands.

Position Overview

The Key Account Director will bring a consumer- and customer-centric perspective to every stage of commercial planning, product development, retail operations, sales execution, and campaign delivery. This leader will develop and implement cross-category distribution strategies, create compelling retailer programs, and strengthen retail tools and services that drive market relevance and sustainable growth.

Partnering closely with Marketing, Digital, Social, Visual Merchandising, Education, Events, Sampling, CRM, Product Development, Finance, and Inventory Planning, this role will build an integrated omnichannel consumer journey. The successful candidate will also work with global store operations teams to elevate retail excellence across brick-and-mortar touchpoints.

Key Responsibilities

• Lead the strategic relationship with Ulta and deliver sales, revenue, and profitability objectives across the full brand portfolio.
• Design and execute cross-category commercial distribution and retailer go-to-market strategies.
• Develop customer-focused account plans, joint business plans, promotional calendars, and growth initiatives.
• Translate consumer, market, and retail insights into actionable strategies, campaigns, and channel-specific programs.
• Build and optimize an omnichannel consumer journey in partnership with cross-functional teams.
• Drive innovative retail programs spanning digital, social, in-store, education, events, sampling, CRM, and visual merchandising.
• Partner with global store operations to ensure consistent retail standards and excellent execution across physical store locations.
• Collaborate with Finance and Inventory Planning to support forecasting, financial analysis, inventory management, and revenue delivery.
• Lead negotiations, business reviews, and strategic presentations with senior retail stakeholders.
• Provide strategic and tactical leadership that strengthens account performance, operational alignment, and long-term customer value.

Qualifications

• Proven experience in key account leadership, national accounts, sales, or commercial strategy within the beauty, consumer products, retail, or related industry.
• Demonstrated success delivering meaningful sales and revenue growth through strategic account management and retail partnerships.
• Strong expertise in strategic planning, financial analysis, forecasting, and business performance management.
• Exceptional negotiation, verbal communication, written communication, and executive presentation skills.
• Experience leading cross-functional initiatives across marketing, product development, finance, supply chain, and retail operations.
• Deep understanding of omnichannel retail, consumer behavior, and brick-and-mortar execution.
• A collaborative, commercially minded leadership style with the ability to influence stakeholders at all levels.

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