IT Service Owner @ HSBC Technology Poland
HSBC Technology Poland
Job Description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
Counterparty Credit Risk (CCR) is a business-critical function within HSBC. The CCR IT team delivers the technology that calculates counterparty credit risk exposure for thousands of clients globally every day.
The IT Service Owner is responsible for the ongoing supply and support of the IT services owned and provide a single point of contact for those services in line with standard IT Infrastructure Library (ITIL) Service Lifecycle phases, namely Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
It is a dynamic role where you will get the chance to be involved in both operational tasks, projects, programs and have the opportunity to network with different teams such as Risks, Cyber Security, developers, Project Managers and many more on a regular basis. You will get access to different tools and trainings to support your transition to this role as well as your career development.
What we offer
The pay range for this role is 18 000 PLN – 20 000 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
What you need to have to succeed in this role
- At least 5 years’ experience working in either IT Service Management or Infrastructure/ Software support or Project Management area.
- Very good knowledge of ITIL methodologies mostly in SLM, Service Continuity, Information Security Management, Change, Incident & Problem management.
- Ability to build and maintain strong relationship with stakeholders and colleagues from other teams.
- Can-Do attitude where no task is too small or big.
- Team player and adaptable to change.
- Good knowledge of IT technologies, their components and their operational environments.
- Good knowledge of Windows, Linux or Database such as Oracle.
- Strong communication skills in English is a must
- ITIL v4, Project Management (PRINCE2/ PMP), Network or any IT related certificate.
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
Counterparty Credit Risk (CCR) is a business-critical function within HSBC. The CCR IT team delivers the technology that calculates counterparty credit risk exposure for thousands of clients globally every day.
The IT Service Owner is responsible for the ongoing supply and support of the IT services owned and provide a single point of contact for those services in line with standard IT Infrastructure Library (ITIL) Service Lifecycle phases, namely Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
It is a dynamic role where you will get the chance to be involved in both operational tasks, projects, programs and have the opportunity to network with different teams such as Risks, Cyber Security, developers, Project Managers and many more on a regular basis. You will get access to different tools and trainings to support your transition to this role as well as your career development.
What we offer
The pay range for this role is 18 000 PLN – 20 000 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking