IT MANAGER

IT MANAGER JOB TITLE – IT MANAGER SKILLS REQUIRED Strong technical skills in managing websites (WordPress), landing pages, hosting & domains Practical knowledge of CRM platforms (Zoho / HubSpot) and automation tools Good understanding of WhatsApp Business API tools (WATI / Interakt) Proficiency in Excel/Google Sheets, dashboards, and data reporting Basic skills in photo/video editing, file management, and digital asset workflows Strong coordination and project execution skills Ability to lead and supervise a team of 2 IT Executives High ownership mindset with strong follow-up and accountability JOB DESCRIPTION Manage and update the company website, including product pages, demo registration pages, operator training pages, and marketing landing pages. Ensure smooth functioning of hosting, domain, SSL certificates, backups, website performance, and uptime. Maintain CRM systems (Zoho / HubSpot), including: Set up and manage WhatsApp automation flows (WATI / Interakt) for: Website inquiries Operator certification registration Warranty registration Demo day registrations Coordinate daily work of 2 IT Executives for tasks such as: Photo/video capture during installations, demos, and events Basic editing and formatting of media Uploading content on website and channels Updating CRM records and lead data Managing digital content library Prospects’ data research and leads database management.

Maintain structured Google Drive folders and ensure proper organization of media, documents, and digital assets Publish LinkedIn, YouTube, and website content as provided by the Marketing Manager (IT executes, does not create content). Prepare weekly data and performance reports on leads, demos, operator registrations, website traffic, CRM status, and automation performance. Coordinate with external vendors (web developers, automation service providers, IT support vendors) when required.

EXPERIENCE 5–10 years of experience in IT operations, website management, CRM administration, or digital system management Experience supervising junior staff preferred Manufacturing/industrial company experience is an advantage Graduate/Postgraduate in IT, Computer Science, Engineering, or related fields Fluency in English with strong documentation skills LOCATION – Faridabad WORK – Full Time, On-Site SALARY – ?5L – ?6.5L PA (Based on experience)