IT Manager (Contact Centre)
Cactus Search
Job Description
IT Manager Glasgow | Full-time We’re looking for an experienced IT Manager to lead our technology function, manage infrastructure, and keep our business secure, connected, and future-ready. What you’ll do Lead and inspire the IT team. Manage IT budgets, suppliers, and governance.
Oversee infrastructure, cloud, and unified communications. Drive a cyber security-first mindset and maintain key accreditations. Act as the final escalation point for IT services.
Deliver projects that enable business efficiency and growth. What we’re looking for 10+ years in IT, with 5+ in leadership. Experience with contact centre technologies (Avaya, Cisco, Genesys, etc.).
Strong knowledge of cloud/on-prem infrastructure & security frameworks. Proven ability to manage projects, suppliers, and stakeholders. A confident leader with excellent communication skills.
Ready to lead IT strategy and delivery? Apply now through Cactus Search - [email protected] #J-18808-Ljbffr