IT Engineer

Job Title: IT Technician Field Services & Technical Support Job Overview We are seeking a proactive and dependable IT Technician to deliver high-quality technical support across diverse client environments. This role is ideal for someone with strong experience in break-fix services, hardware deployments, and on-site support, who can diagnose issues quickly and ensure efficient resolution while maintaining excellent service standards. Key Responsibilities Deliver break-fix support for desktops, laptops, printers, POS systems, and network devices Provide on-site and remote technical support to end-users and client locations Install, configure, and troubleshoot IT hardware and software systems Execute IMAC (Install, Move, Add, Change) activities across multiple sites Support and troubleshoot network infrastructure (routers, switches, access points) Perform structured cabling and basic network setup (Cat5e/Cat6) Diagnose issues efficiently and aim for first-time resolution Maintain accurate service reports, documentation, and ticket updates Collaborate with dispatch and internal teams for timely updates and escalations Required Skills & Qualifications 1 3+ years of experience in IT support or field service environments Strong understanding of Windows OS, hardware troubleshooting, and networking fundamentals Hands-on experience with break-fix and on-site service delivery Familiarity with POS systems, printers, and enterprise IT equipment Ability to work independently and manage multiple service calls efficiently Strong communication and customer service skills Valid drivers license and willingness to travel as required Preferred Qualifications Certifications such as CompTIA A+, Network+, or equivalent Experience supporting multi-site deployments (retail, banking, or enterprise environments) Knowledge of ticketing systems and SLA-driven support models What We Offer Competitive compensation package Opportunity to work on enterprise-level IT projects and deployments Exposure to large-scale, multi-location environments Career growth in a fast-paced IT services and field operations environment How to Apply Please send your resume along with a brief summary of your relevant experience to: