IT Analyst

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys.

We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Key Responsibilities Lead test strategy, planning, and execution for functional and automated testing across global supply chain projects (ERP, WMS, TMS, planning tools, quality management). Translate business requirements into functional test scenarios and automated test scripts ; ensure traceability to requirements. Develop and maintain a robust automation framework (UI, API, data validation, integration points) aligned with Mattel’s technology landscape.

Partner with business and IT stakeholders to define acceptance criteria, UAT scope, and business process validation. Balance hands-on execution (designing and running tests) with leadership responsibilities (mentoring, coordinating testers, managing offshore/onsite resources). Collaborate with environment and data teams to ensure test readiness: appropriate environments, data sets, and automation pipelines.

Manage defect lifecycle : logging, prioritization, root cause analysis, retesting, and closure. Drive continuous integration / continuous testing practices, working closely with DevOps and release teams. Provide reporting on test execution, automation coverage, defects, and readiness metrics to leadership.

Promote best practices in test automation : code reusability, modularization, maintainability, and performance validation. Ensure compliance with audit, controls, and regulatory requirements relevant to manufacturing and toy safety. Qualifications Must-haves: Bachelor’s degree in Supply Chain, Computer Science, Engineering, or related discipline. 5+ years of experience in QA / testing roles with at least 2+ years in test lead capacity.

Strong understanding of supply chain business processes (planning, sourcing, manufacturing, logistics, distribution, quality). Hands-on expertise with test automation tools (e.g., Selenium, Tosca, TestRail, UFT, Cypress, or similar). Proven ability to design and maintain automation frameworks (UI, API, regression packs).

Strong experience with functional testing : business scenarios, regression, integration, and UAT. Knowledge of CI/CD pipelines and integration of automated tests into DevOps practices. Excellent problem-solving, analytical, and debugging skills.

Strong communication and stakeholder management; ability to work with business users, IT, and vendors in a global, matrixed environment. Preferred: Experience in consumer products, toys, retail, or manufacturing industries. Exposure to large ERP environments (SAP or equivalent) and supply chain execution systems.

Experience with performance/load testing tools (e.g., JMeter, LoadRunner). Familiarity with cloud-based testing platforms. Prior experience mentoring junior testers or leading small QA teams Don’t meet every single requirement?

At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work: We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results.

Partnership is our process and our collective capabilities is our superpower. We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact.

We welcome new ideas and value new initiatives that challenge conventional thinking. We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes.

We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Our Approach to Flexible Work: We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.