HVAC Operations Manager Role
Reliance Home Comfort
Job Description
Join Reliance as an HVAC Operations Manager to lead a team focused on operational success and customer service. You will cultivate relationships and enhance performance metrics. In this pivotal role, you will oversee operations, guiding a team dedicated to service excellence within the HVAC sector.
Partner with managers to achieve budget targets and ensure optimal staffing while driving operational metrics. This position emphasizes leadership, opportunity for career growth, and commitment to customer satisfaction. Key Responsibilities: โข Coach and support technical professionals for optimal performance โข Collaborate on budgeting and P&L goals โข Maintain service standards through effective management โข Drive excellent vendor relationships with contractors โข Resolve customer inquiries efficiently and effectively Requirements: โข Managerial experience in field operations preferred โข Knowledge of HVAC or water heater industry โข Excellent interpersonal and presentation skills โข Results-driven with strong initiative and problem-solving abilities โข Proven ability in fostering teamwork and collaboration Lead your team to success and improve customer experiences through effective operational management at Reliance. #J-18808-Ljbffr